Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Tropical Ownership Management has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Tropical Ownership Management

      101 Grandville Ave SW Grand Rapids, MI 49503

    • Tropical Ownership Management

      15 Ottawa Ave NW Grand Rapids, MI 49503-4698

    Business ProfileforTropical Ownership Management

    Timeshare Transfer
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company states they offer timeshare transfer services including resells of the properties.

    Business Details

    This is a multi-location business.

    Find a Location

    Tropical Ownership Management has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Tropical Ownership Management

        101 Grandville Ave SW Grand Rapids, MI 49503

      • Tropical Ownership Management

        15 Ottawa Ave NW Grand Rapids, MI 49503-4698

      Location of This Business
      101 Grandville Ave SW, Grand Rapids, MI 49503
      BBB File Opened:
      3/2/2020
      Years in Business:
      22
      Business Started:
      4/14/2002
      Type of Entity:
      Sole Proprietorship
      Business Management
      • Mr. Kevin Thomas, Account Manager
      Contact Information

      Principal

      • Mr. Kevin Thomas, Account Manager

      Customer Contact

      • Mr. Kevin Thomas, Account Manager
      • Mr. Mark Robinson, Owner
      • Mr. Raymond Kennedy, General Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/25/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Tropical ownership Management contacted me about the selling my timeshare. They said that they have a couple overseas who's interested in buying it; however in order to get the proceeds going I have to pay $1500 application fee and I agree given that the potential buyer offers over double than what the timeshare was worth, according to Tropical ownership Management. After they received the fund wirwtransfered to ****************** they called***** and said that I have to pay the property tax according the contract which was $2500. I told them I didn't have that kind of money then they said that I can put a down payment of $1100 and pay the rest at closing and I agreed and paid the fee. After they received that money I didn't hear from them again. I tried calling them and there was no answer only voice-mail. I felt so stupid for having to fall for a stupid scam like this eventhough my Husband pleaded with me not send the money because the whole thing was felt shifty to him but I didn't
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB in Western Michigan

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.