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Business Profile

Roommate Referral Service

Roommates.com

Reviews

Customer Review Ratings

2.76/5 stars

Average of 21 Customer Reviews

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Review Details

  • Review fromKaren G

    Date: 09/27/2022

    1 star
    Poor pathetic people who are all about drama even though they say they don't want drama. ******* for security deposit when asked to send it to secure the place because she is at college on the east coast and her mother owns it but not living there.. Then I get favorited by another who has a similar name and it starts heading south so. I ask to see the place and pay in person and no longer hear back. All of the ones that I have messaged back and forth are full of drama stories and not in a hurry to close the deal unless you are willing to send $ before anything is secure. Better to rent your own apartment and spend a little more to avoid worse drama that's most likely to happen.

    Roommates.com

    Date: 09/29/2022

    Hello,It's unfortunate that you ran into a scammer on the site. We have Safety Tips on the site that we highly recommend all users read and familiarize themselves with to help ensure safety when connecting with people online. Unfortunately, sometimes scammers and weirdos do get through which is why we have created a "Reporting" and "Blocking" feature available on all profiles that you can quickly use to flag any account you feel is suspicious. This will ensure that we get eyes on it right away and start to track down what's going on. We appreciate you using Roommates.com and we hope you find a safe and awesome roommate quickly!If you have any additional questions please contact us at [email protected] Support

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