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Average of 226 Customer Reviews
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Review fromDaniel W
Date: 12/07/2023
5 starsNot sure what the deal is with the negative comments, we have had nothing but a great experience with the site and our breeder. Finding a well-reviewed breeder with the search took no time at all. We ended up with a very healthy, happy Sheltie. We were able to visit the breeder and see how well-loved their dogs were before we made our decision. Great experience with the site itself as well, looking at puppies beats doom-scrolling social media any day.
Puppies.com
Date: 12/08/2023
It's fantastic to hear that you had such a positive experience with the site and your chosen breeder! Your journey in finding a well-reviewed breeder and ultimately bringing home a healthy and happy Sheltie sounds like it was smooth and rewarding.Being able to visit the breeder and witness firsthand the love and care given to ******** before making your decision is a valuable aspect of the process. Additionally, it's great that your experience with the site itself was enjoyable, offering a refreshing break from the typical social media scroll.Thank you for sharing your positive perspective. Wishing you and your Sheltie many wonderful moments together!Review fromMadison S
Date: 12/04/2023
1 starCompletely unmonitored site has led to poor business practices and illicit sellers. Sites like this are why states are moving to ban the breeding/sale of unlicensed dogs. Do not buy from any breeder listed here.Puppies.com
Date: 12/07/2023
We understand your frustration and concerns about posting on an online bulletin board service. To protect our legitimate users we have Buyer Tips on every listing and Report/Block options on profiles and in the message center to assist in having a safe transaction. It's important to prioritize the well-being and ethical treatment of animals. If you have specific instances or suggestions for improvement, please feel free to share them, as we take user feedback seriously. We aim to create a safe and reliable environment for all users.Thank you for highlighting your concerns. If you have additional questions please contact us at [email protected] Support TeamReview fromLynn M
Date: 12/04/2023
5 stars*************** have gotten 3 *************** from breeder, *********************, on puppies.com, over the past 13 years. ***** is extremely ethical and very knowledgeable. Her love of animals is very evident in the way she has bred her dogs, ensuring their health is not compromised. The first golden doodle I adopted from ***** lived a long life and was the sweetest dog I have ever owned! I was always encouraged to call her with any questions or concerns I had regarding the new pup. I would highly recommend ***** and puppies.com if you are considering adopting a pet.Puppies.com
Date: 12/05/2023
It's great to hear that you've had positive experiences with this breeder and the puppies you've adopted from her through puppies.com. Finding a responsible and ethical breeder who prioritizes the health and well-being of the animals is crucial, and it sounds like ***** has demonstrated those qualities.It's also wonderful that she provided ongoing support by encouraging you to reach out with any questions or concerns. Responsible breeders often maintain a lifelong commitment to the well-being of the animals they produce.Thank you for sharing your recommendation, and I hope your three puppies continue to bring joy and happiness to your life.Review fromCandace H
Date: 12/03/2023
5 starsI just purchased a miniature pinscher from *******************************, I'm in love. ******* was so professional.. All the paper work was in order and she send you home with a goodie bag full of treats. A blanket dog dish to get your through until you get your own set up she is the best. I definitely would recommend getting your furry friend from her.Puppies.com
Date: 12/05/2023
It's wonderful to hear that you had such a positive experience with ******************************* and your new miniature pinscher! It sounds like she provided excellent service and went above and beyond to ensure a smooth transition for your new furry friend. It's always important to deal with reputable and caring breeders when getting a pet, and it sounds like you made a great choice.Enjoy the journey with your new miniature pinscher, and may you both have many happy moments together.Review fromJames K
Date: 11/29/2023
5 starsLove this site it's so easy to use. I've been a member for many years now. We were looking for a happy, healthy puppy. We had him DNA tested, and it all checked out. His health is great. Puppies.com were professional and made sure that we were well informed about our puppies care.Puppies.com
Date: 11/30/2023
Hello,We're glad to hear that you had a positive experience finding a happy and healthy puppy through Puppies.com! It's essential to ensure the well-being of your new furry friend, and it's great that they provided you with information and professionalism throughout the process.Thank you for using Puppies.com!Review fromDonna J
Date: 11/28/2023
1 starThey only have BACKYARD BREEDERS and PUPPY ***** advertising on puppies.com! They are NOT responsive to any Negative feedback, they just BLOCK your account and won't reinstate it. Adopt don't shop from Puppies.com SCAM sitePuppies.com
Date: 11/29/2023
Hello,It's unfortunate that you did not have a good experience on the site. Puppies.com is not a scam site, but is a bulletin board service providing space for users to post dogs for sale. As a bulletin board service you do have to be careful and do your research. We provide Buyer Tips and Report buttons on every listing to assist in having a safe transaction. If you feel that a seller is a puppy mill please provide legal documentation showing they have been convicted of abuse or neglect to ******************* so we can take further action. If your account has been blocked please contact customer service for assistance at *******************.Puppies.com SupportReview fromCarolina O
Date: 11/03/2023
1 starThey created a fake lead for breeders to keep them paying a member ship. What a very bad way to do your bussines. I want to cancel these site because is good for nothing. And as soon my member expire .Like a magic a one client interested and you can't get the msg if you don't renew! I did renew and guess what! It was a scam from these company.Puppies.com
Date: 11/06/2023
Hello,Puppies.com is a bulletin board service, so anyone that looks at the site has the option to contact you either through messaging on the site or calling/texting the number you have listed on your account. We cannot control who contacts.We in no way ever create or send fake/false messages to keep you paying for your listing to be visible. It is entirely up to the user to choose whether or not they want to pay to read incoming messages. We hope you have more legitimate contacts reach out.If you have any further questions about how the site works please contact us at [email protected] SupportReview fromreiner s
Date: 10/03/2023
1 starNo response back from website. Numerous e mails sent into the abyss. 'Are parents on site' question asked to me also and no response back, guess I'm not the only one played...Puppies.com
Date: 10/04/2023
Hello,I'm sorry our response back was not as quick as you intended it to be. I'm showing customer service received an email from you at 11:02 am and 11:18am. Our reply was sent out at 12:30 pm and we received a read notification showing that you received and opened our response at 2:02 pm. (Customer viewed yesterday @ 2:02 pm). I sent you new password reset instructions to your email so you can reset your password and get logged back into your account. If you have additional questions don't hesitate to contact us at [email protected] SupportReview fromTabatha F
Date: 07/30/2023
5 starsI have had great experiences with both buying and selling puppies on this site. I bought 2 puppies through puppies.com both before and after the site and name change. My puppies were healthy and vet checked. My experience was smooth with both of my breeders. They were easy to communicate with and answered all my questions. I was allowed to see them prior to buying and my pickup was smooth. I later sold my own litters through them and that has been great as well. I miss worded the description of my gray wolf markings husky and the site thought I was selling wolf hybrid dogs which are not allowed, I got an email telling me why and the ad was dropped. I immediately messaged and clarified my puppies description and they resolved it within hours and reposted my ad. Ive no issues whatsoever,and the one I did have was my mistake in my wording.As a seller i recieved 2 obvious scam.messages trying to get bank info for a "Deposit" on puppies , at the time i had no listings, so I reported it to the site and they removed both of the scammers accounts. I cant ask for better service than that..Great communication from the site. A buyer and seller need to read carefully and communicate and it will work for you. Any questions I've ever had were answered . I'm happy with my experience from both sides. I will continue to use this platform.Puppies.com
Date: 07/31/2023
Hello,It's wonderful to hear that you have had a great experience using our site over the years, and that our customer service has been quick to respond and helpful in resolving any issues that arose. We appreciate your comments and value you as our customer. Have a great day!********************** SupportReview fromDennis H
Date: 07/13/2023
1 starThey allow puppy mill resellers to *************. Most of the sellers are importing puppies from **** and ******* and listing them on this website. Puppies.com does not verify sellers. All you need is an email address and prepaid phone.Puppies.com
Date: 07/17/2023
Hello,As a bulletin board service we cannot guarantee the legitimacy of the users on the site, but we do have a Report button on every account and Buyer Tips on every listing to assist in having a safe transaction. If the seller owns the dog then they can post it on the site, even if they purchased the dog from someone else. If you would like additional information about the site please contact us at ******************** Puppies.com Support
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