Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Pet Services

Puppies.com

Reviews

Customer Review Ratings

4.45/5 stars

Average of 226 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGail S

    Date: 03/17/2024

    2 stars
    Site didn't work for the 1st two days, I have not received any messages so far therefore not successful as this point.

    Puppies.com

    Date: 03/20/2024

    Hello,It's unfortunate that you haven't had more people contact you about your listings. Puppies.com is a bulletin board service so we cannot guarantee users will contact you or purchase from you. You do have the option to post your phone number in your listing information if you would like to, so buyers can easily get ahold of you. If you would like additional listing tips please contact us at ******************* and we will be happy to assist you. Puppies.com Support
  • Review fromTony N

    Date: 03/14/2024

    5 stars
    This site is great for finding your new fur baby. Showed me where the ****** Terriers close to where I live were.
  • Review fromMicki B

    Date: 03/14/2024

    5 stars
    Very easy to navigate and i received a response quickly
  • Review fromMike J

    Date: 03/14/2024

    5 stars
    Very professional puppy website . My puppy was very well cared for and loved .
  • Review fromKim M

    Date: 03/13/2024

    1 star
    This is a scam site. They do NOT VET breeders/sellers. Its the ******* of pets. This woman ***** in Ft *** ** took money from ** for a puppy. She had no pictures of the dog except one staged shot. No pics of the parents or anything. She made up every lie in the book, including Covid to stop us from seeing where this animal was raised. She then wanted me to bring cash and meet out outside of her sisters. I called the building and no such peoples lived there. She freaked when I told her I thought she was a scammer. She gives no real information about herself. She even has a site - which a three year old could make. Someone bought the dog we declined and they had a pup who was sick the day they brought her home GIARDIA is a terrible parasite that is common in puppymills. The only pic we saw of a litter was of a filthy mama matted and urine stained. Puppy also had pee strained paws in the listing. Do not do business w Puppies.com. They took our review off and banned us. They get paid by the seller which tells you all. The are notorious for banning bad reviews. An honest breeder allows you full transparency. This site and ***** in Ft *** NJ are scammers.

    Puppies.com

    Date: 03/14/2024

    It's unfortunate that you did not have a good experience on the site or with the seller you purchased from. Puppies.com is not a scam site, it is a bulletin board service which provides space on the internet for sellers and buyers to connect. We provide Report and Block options on every listing and profile and Buyer Tips on every listing to assist in having a safe transaction. Sellers do have the option to dispute testimonials that they feel are not valid to start a dispute process.The specific reason you were removed from the site would apply to all users on the site. Again, it's unfortunate that you did not have a good experience, but we wish you the best. Puppies.com Support
  • Review fromScott O

    Date: 03/11/2024

    5 stars
    A great place to reach out to other dog lovers who are looking to enrich their lives with a Furrever Friend!
  • Review fromChris H

    Date: 03/08/2024

    5 stars
    I think its a great platform to connect buyers and sellers in a responsible way
  • Review fromNikole N

    Date: 03/06/2024

    5 stars
    Puppies.com makes finding potential homes for our puppies much easier. I enjoy the ease of communication with puppy parents and adding our available puppies to our profile. A great service!
  • Review fromKelly P

    Date: 03/05/2024

    5 stars
    It's easy to use and very effective.I've used to sell my puppies as well as finding puppies for myself.
  • Review fromBrian B

    Date: 03/05/2024

    4 stars
    Little behind on when puppies are sold. Updates would be nice twice a day.

    Puppies.com

    Date: 03/07/2024

    Hello,Thank you for your feedback it will be taken into consideration for future site improvements. Thank you for choosing Puppies.com!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.