Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

1st American Leasing, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor1st American Leasing, LLC

    Leasing Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    758 Burton St SE, Grand Rapids, MI 49507-3204
    BBB File Opened:
    4/6/2010
    Years in Business:
    15
    Business Started:
    11/13/2008
    Business Incorporated:
    11/13/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Contact Information

    Principal

    • Mr. Robert DeVlieger, Company Contact

    Customer Contact

    • Mr. Robert DeVlieger, Company Contact

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had a company called synergy payment solutions come to my location and talk to me about payment processing. A month later I get a contract from First American leasing. I do not have a storefront. I do not have a point-of-sale system. I do not need equipment I do not need to run credit card transactions in person. I do not need a Terminal for credit card processing. Yet Im being charged $89 per month for equipment. I do not need nor have ever received. I have made numerous phone calls and gotten no response via phone. No response to emails. Im getting charged for items I have never received nor did I need.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ellie R

    1 star

    08/15/2023

    Watch out for this fraud leasing company. They will not let you terminate your lease without a fight. They have forcefully renewed my lease after I gave them a month of notice that I did not want to renew. The argument is over the return of this outdated equipment that I'm sure ends up in recycling. They dropped those off 4 years ago and now they want me to ship these heavy equipment at my own cost. I bought the exact ones for $4000 brand new. I have paid over $23000 for the lease. When a couple of them started malfunctioning I had to purchase new ones since the lease did not cover any repair or replacement. They have made plenty of money to be able to pay for the pick up. When I refused to pay for shipping they reported me to the credit bureau causing my score to drop dramatically resulting in denial for a home loan in progress. ******************* and ***************************** are the reps I talked to. Very unprofessional and unreasonable. I would never recommend this leasing company.

    Local BBB

    BBB in Western Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.