Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Capital Alliance Financial, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCapital Alliance Financial, LLC

    Financial Services
    BBB accredited business

    Additional business information

    Additional Info:
    In October 2013, Capital Alliance Financial LLC notified the BBB that their company name and address is being used in conjunction with a Timeshare Resell scam.

    According to documentation provided to the BBB, the timeshare reseller is contacting consumers fraudulently using the company name of Capital Alliance Financial LLC and address of 3923 - 28th Street, SE, Suite 386, Grand Rapids, MI 49512.

    Other company names used on documentation on file at the BBB include Alliance Asset Management and Alliance Corporate Solutions Inc.

    The phone number for the company listed on the "contract" of 313-437-9391 is no longer in service. The fax number for the company listed on the contract of 888-884-9764 is no longer in service.

    The true name and address of the company making the resell offer is unknown at this time.

    Based on the documentation provided the the BBB, it appears that the timeshare company informs a timeshare owner that they found a buyer and that they have in their possession a substantial down payment from the buyer. The company asks the seller to provide a processing fee ranging from $1,999 to $2,586 to be refunded by the company after the sale closes. However, once the company receives the seller's fees, the sale does not close and the seller's money is not refunded as promised.

    Unfortunately, as the company making the offer is unknown and cannot be contacted, the seller is unable to obtain a refund of monies paid.

    Please note, the actual company, Capital Alliance Financial LLC, IS NOT in the timeshare resell business; they provide financial services.
    Additional Info:
    Mr. Phillip Stenger also owns Stenger & Stenger, PC and a separate report is available for that company.
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/16/2014

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers debt purchasing and reselling to debt collectors.

    Business Details

    Location of This Business
    2618 East Paris Ave SE STE 131, Grand Rapids, MI 49546-2454
    BBB File Opened:
    5/3/2010
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Incorporated:
    5/9/2006
    Accredited Since:
    1/16/2014
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Phillip Stenger, Managing Member
    Contact Information

    Principal

    • Mr. Phillip Stenger, Managing Member

    Customer Contact

    • Mr. Phillip Stenger, Managing Member
    • Ms. Amanda McKendry, Manager

    Industry Tip

    BBB Tip: How to shop for financial services

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB in Western Michigan

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.