Powersports Dealer
Race-Driven, Inc.About
About This Business
Race-Driven, Powerpsorts is a dealership of KTM, GASGAS, and Polaris. Inlcuings a full service and repair shop for all major makes, specializing in KTM, GASGAS, and Polaris, In addition to our Dealership, Race-Driven Powersports is a premier powersports manufacturer and supplier, distrubuting internationally our Race-Driven products.
Years in Business: 16
Business Details
- Local BBB:
- BBB of Michigan
- BBB File Opened:
- 12/13/2022
- Business Started:
- 8/6/2009
- Business Started Locally:
- 8/6/2009
- Type of Entity:
- Corporation
- Alternate Names:
- Race-Driven Powersports
- Business Management:
- Ms. Sadie Strasser, General Manager
Additional Contact Information
- Principal Contacts
- Ms. Sadie Strasser, General Manager
- Customer Contacts
- Ms. Sadie Strasser, General Manager
- Additional Websites
- racedrivenpowersports.com...
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
We accept the following forms of payment; Visa/Mastercard, AMEX, Discover, Check, and Cash.
- Refund and Exchange Policy
All items MUST be returned in new condition. Please do not use anything if you are planning on returning it. Do not wear jackets, helmets or gloves out for a ride, or mount and use parts before you initiate a return. We will not be able to accept them for a refund.
All returned items are inspected. Used and/or damaged items may be returned to the customer unless prior authorization was approved. Please note that we do not refund any shipping fees, duties, taxes or brokerage fees for any orders. All Shipping fees for returned or exchanged items are the customer’s responsibility unless otherwise arranged with our Customer Service Center. All returns are subject to a 15% restocking fee.
RETURNS / EXCHANGES
If you need to return or exchange all or part of your order, please contact our Customer Service Center:
Call us: 1-906-420-8009 (Hours: 9am-5pm M-F EST).
Email us: [email protected]
You must be issued a Return Merchandise Authorization (RMA) number to return or exchange your order.
All returns must be sent in their original package, include all tags, information booklets, instructions, stickers, hangers, etc . . . Please make sure all helmets are returned with visor clings, booklets, attached tags and protective storage bag.
Return freight must be prepaid and insured.
Please include a copy of your invoice.
Pack your return merchandise securely to prevent any damage in transit.
Please include the RMA# on the outside of your package for faster processing.
Please send all returns to:
Race-Driven
Attn: Returns RMA# - - - -
501 Stephenson Ave
Escanaba, MI 49829
SHIPPING
Customers will be responsible for all return shipping charges unless prior authorization is obtained and a prepaid label was sent.
All return shipments must be prepaid. We do not accept any returns C.O.D. Any packages shipped C.O.D. will be rejected upon delivery and will be returned to the sender.
We do not have any carrier requirements for returning merchandise, however, we suggest that you use a carrier that incorporates tracking and/or insurance services. If we do not receive the merchandise, we cannot refund or exchange it.
PROCESSING
All refunds will be processed after the returned merchandise is received.
Refunds will be issued back to the original method of payment. Please note that we can not apply refunds to pre-paid Visa or Mastercard gift cards.
If you are aware that your card has expired, please notify our Customer Service Center before you begin the return process so we can get you refunded as quickly as possible.
If a refund is attempted on an expired credit card or a pre-paid gift card, we will attempt to contact you for updated information.
All exchange merchandise will be sent out after the returned merchandise is received and shipping charges for the exchange are paid in full.- Business Categories
- Powersports Dealer
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