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The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On August 1, 2022, FCA US LLC (formerly Chrysler Group LLC) was sentenced in the United States District Court for the Eastern District of Michigan. The court ordered a fine of $96,145,784 and a forfeiture money judgment of $203,572,892. The court also imposed a three-year term of organizational probation.
The conviction results from the company’s conspiracy to defraud U.S. regulators and customers by making false and misleading misrepresentations about the design, calibration, and function of the emissions control systems on more than 100,000 Model Year 2014, 2015, and 2016 Jeep Grand Cherokee and Ram 1500 diesel vehicles, and about these vehicles' emission of pollutants, fuel efficiency, and compliance with U.S. emissions standards.
On June 3, 2022, the business entered into a plea agreement with the Department of Justice. According to the company’s admissions and court documents, beginning at least as early as 2010, FCA US developed a new 3.0-liter diesel engine for use in Jeep Grand Cherokee and Ram 1500 vehicles sold in the United States. The company designed a specific campaign to market these vehicles to U.S. customers as "clean EcoDiesel", with best-in-class fuel efficiency. However, according to court documents, FCA US installed software features and engaged in other deceptive and fraudulent conduct intended to avoid regulatory scrutiny and fraudulently help the vehicles meet the required emission standards.
Specifically, FCA US purposely calibrated the emissions control systems on the Subject Vehicles to produce less NOx emissions during the federal test procedures, or driving “cycles,” than when the Subject Vehicles were being driven by FCA US’s customers under normal driving conditions. FCA US then engaged in deceptive and fraudulent conduct to conceal the emissions impact and function of the emissions control systems from its U.S. regulators and U.S. customers.
For additional information, see the Department of Justice's press release. Case# 2:19-CR-20626
At-a-glance
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Business Details
This is a multi-location business.
- Headquarters
- 1000 Chrysler Drive, Auburn Hills, MI 48326-2766
- BBB File Opened:
- 5/1/1923
- Years in Business:
- 101
- Business Started:
- 1/1/1923
- Business Started Locally:
- 1/1/1923
- Business Incorporated:
- 1/1/1925
- Type of Entity:
- Corporation
- Alternate Business Name
- Dodge
- Chrysler Group, LLC
- Fiat Chrysler Automobiles, LLC
- Contact Information
Principal
- Mr. W. Frank Fountain, Senior Vice President
Customer Contact
- Mr. W. Frank Fountain, Senior Vice President
- Ms. Maura Cook, Government Affairs
- Mr. Al Williams
- Ms. Judith B. Shumaker-Holland, General Counsel
- Ms. Dawn Medved, Customer Relations Supervisor
- Mr. Carol Alexander
- Marvin Skipper
- Sharon Massey
- Additional Contact Information
Fax Numbers
- (248) 512-1762Primary Fax
- (810) 512-4202Other Fax
Phone Numbers
- (248) 244-3075Other Phone
- (248) 512-2502Other Phone
Website Addresses
- (248) 512-1762
Customer Complaints
1,194 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
109 Customer Reviews
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Most Recent Customer Review
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04/23/2024
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