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Find a Location

Big Apple Stores has 81 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Big Apple Stores

      1 C N Brown Way South Paris, ME 04281-1600

    • Big Apple Stores

      PO Box 200 South Paris, ME 04281-0200

    • Big Apple Stores

      1120 Portland Rd Arundel, ME 04046-8102

    • Big Apple Stores

      709 Minot Ave Auburn, ME 04210-3924

    • Big Apple Stores

      146 Civic Center Dr Sidney, ME 04330-8025

    Business ProfileforBig Apple Stores

    Convenience Store
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    C.N. Brown Company is a full service energy provider specializing in Electricity, Heating Fuels, Gasoline, Diesel and Natural Gas.  Since 1948,  this family owned Maine based company proudly operates 76 Big Apple Stores, 26 Heating Oil offices, 12 Service Stations, and over 100 gasoline dealers.  C.N. Brown Company has positioned itself to be a major contender in the competitive petroleum market throughout Maine, New Hampshire, Vermont and Massachusetts.   Customer loyalty is important to the company.  With that in mind, C.N. Brown Company began the Big Apple Rewards program in 2012.  The Rewards program rewards customers with discounts on fuel and in-store purchases.

    Products & Services

    Gasoline

    Business Details

    This is a multi-location business.

    Find a Location

    Big Apple Stores has 81 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Big Apple Stores

        1 C N Brown Way South Paris, ME 04281-1600

      • Big Apple Stores

        PO Box 200 South Paris, ME 04281-0200

      • Big Apple Stores

        1120 Portland Rd Arundel, ME 04046-8102

      • Big Apple Stores

        709 Minot Ave Auburn, ME 04210-3924

      • Big Apple Stores

        146 Civic Center Dr Sidney, ME 04330-8025

      Headquarters
      1 C N Brown Way, South Paris, ME 04281-1600
      BBB File Opened:
      7/2/2007
      Years in Business:
      76
      Business Started:
      1/1/1948
      Type of Entity:
      Sole Proprietorship
      Number of Employees:
      650
      Alternate Business Name
      • C.N. Brown Company
      Business Management
      • Mr. Jeffrey Jones, General Manager
      Contact Information

      Customer Contact

      • Mr. Jeffrey Jones, General Manager
      Additional Contact Information

      Fax Numbers

      • (207) 743-8357
        Other Fax

      Phone Numbers

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/14/2024

      Complaint Type:
      Delivery Issues
      Status:
      Answered
      Some items just ordered and I never received them and I have never received my money back through Apple Store. All I need to do is give my money back please
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Co R

      1 star

      01/21/2023

      I pulled up to the pump today to put gas when the car in front of me was parked. I went in the store to pre-pay, the manager was talking to customers about the two people in the car being on drugs. Very unprofessional. She said "she did not want to deal with it today".. I was uncomfortable. Another customer had to call the police. Not something you should discuss with your customers for one, two she should have wanted to save them and show concern for them and not judge so quickly!! Very sick how she did business!!

      Big Apple Stores Response

      01/23/2023

      Please provide the name/city of the business as CN Brown Company has over 70 locations and we would like to to respond with regards to the appropriate location.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

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