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Find a Location

Capital Pet Movers has 1 locations, listed below.

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    Business ProfileforCapital Pet Movers

    Pet Transport

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1001 Hoods Mill Rd, Woodbine, MD 21797
    BBB File Opened:
    3/30/2015
    Years in Business:
    22
    Business Started:
    8/20/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of REGISTERED for this business, issued by United States Department Of Agriculture

    These agencies may include:

    United States Department Of Agriculture

    1400 Independence Ave., S.W.

    Washington DC 20250

    (202) 720-2791

    https://www.usda.gov

    Alternate Business Name
    • Capital Pets Movers Transport Service
    • S.D. Buffington Enterprises LLC
    • S D Buffington Enterprises L L C
    • Shady Spring Kennels
    Contact Information

    Principal

    • Derek Huntington, Owner
    • Bruce Herwald, Owner

    Customer Contact

    • Derek Huntington, Owner
    • Bruce Herwald, Owner
    Additional Contact Information

    Fax Numbers

    • (410) 795-1996
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/15/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    The thing is, I was trying to get a quote on CitizenShipper for someone to help pick up and transfer a dog we wanted but had issues of the money upping and won’t pick up the dog and then I wanted my refund and I talk to the boss. No he’s saying that he can refund my money, but there is a limitation because it’s a cash app business company and there’s limitation that he only can refund $700 but I would like my $452 but I believed them about that they will refund my money back if I pay $250 then they can give my my money back this is all done on cash app. The thing is, I didn’t know that I was supposed to book it on CitizenShipper so they could help me out with a solution but I’m new with all this. I want my money back I didn’t even get a dog for my daughter birthday cause of this issue I’m having with the boss just giving my money back. So i did not know what else to do but believe in them because the worker helped out and sent her boss $50 to help and start so I believe and got friends to help me out that I have to pay so I paid $200. So in all it was $700 but now that the problem is I wrote a message with the cash I sent on cash app say for sending to get my refund of $700 back to me. Now he’s saying there’s a problem that the little note I wrote sending it caused issues to send me my refund money back to me of $700 plus now I have to pay $50 back to his worker for helping out even now now they’re asking me to pay another $50 without a message in it to send the refund of $700 back to me. So the worker is bugging me about paying $50 so I can get my refund and pay her back $50 that she helped out with. The thing is I just want my refund money back. I just want my money back and the boss is saying that he can refund it back to me but he’s having issues and that I have to pay $50 more because there’s a problem with the message being sent with the money I sent. That’s the cash app tag company name to send money too ************* The bosses name is Wayne
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    Customer Reviews

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    Local BBB

    BBB of Greater Maryland

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