Banking Services
CitiAbout
This business has 1 alert
About This Business
Years in Business: 213
Business Details
- Local BBB:
- BBB Serving Metropolitan New York
- BBB File Opened:
- 7/21/2006
- Business Started:
- 1/1/1812
- Type of Entity:
- Corporation
- Alternate Names:
- Citi Prepaid Services
- Citibank
- Banamex USA (BUSA)
- Citifinancial Servicing LLC
- Citibank N.A.
- Citigroup Global Markets Holdings Inc.
- CitiCapital
- Citicorp Trust Bank
- CitiMortgage, Inc.
- CitiFinancial Mortgage Co.
- Citigroup
- Citicapital - Commercial Business Group
- Business Management:
- Mr. Richard D. Parsons, Chairman
- Renee Woods, VP Services Oversight Operations for Citi Financial AUTO
- Ms. Jane Fraser, CEO
Additional Contact Information
- Principal Contacts
- Mr. Richard D. Parsons, Chairman
- Renee Woods, VP Services Oversight Operations for Citi Financial AUTO
- Ms. Jane Fraser, CEO
- Fax numbers
- Other Fax: (646) 862-9780
- Other Fax: (423) 477-6557
- Additional Phone Numbers
- Other Phone: (800) 285-3000
- Other Phone: (800) 667-8424
- Other Phone: (281) 754-1500
- Other Phone: (800) 925-2484
- Other Phone: (410) 332-2980
- Other Phone: (423) 477-6928
- Other Phone: (877) 850-1926
- Additional Websites
- banamexusa.com
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Banking Services, Financial Services, Mortgage Broker, Financial Planning Consultants, Bank, Investment Security
Latest Reviews
Lisa W
"I want to recognize ***** from the ************************ (credit card division) for her absolutely spectacular service. She went above and beyond in every wayher efficiency, expertise, and professionalism were outstanding." ... Read full review
Lisa L
"Citibank is a horrible company. I currently have ( until yesterday when I closed it a credit card." ... Read full review
Ben R
"Their customer service is literally the worst I have ever experienced and they make you jump through more hoops than any other card company just to use it." ... Read full review
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.