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Business Profile

Used Car Dealers

Expert Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Zachery C

    Date: 07/11/2024

    IF I COULD GIVE -5 STARS I WOULD WORST SERVICE OF ALL TIME!!! This Place Literally Redefined The Word InconvenienceI took my Truck on July 2, for inspection,I failed inspection for two front tires window tint and a headlamp.instead of going all around the world I chose the same shop to complete the work. hoping to speed up the process, I placed a $100 deposit to order the ****** July 10th at 9:20 I dropped my truck off at expert auto where they told me your part should be here and we will be done with your car today LIES LIES LIES On July 10th at 4:40 I was contacted by Expert Auto informing me that my part NEVER CAME and they wont be able to finish my truck. after going back and forth on the phone I went up to the shop to speak with a manager. THERE IS NO SECRET I WAS EXTREMELY UPSET, CURSING, AGRESSIVE . for good reason of course. the manager shook my hand and told me I will make your car priority, your part should be here by tomorrow and we will give you a call either way LIES LIES LIES!!!!On July 11th at about 10am I received a call from Expert Auto informing me that my part will not be arriving and my car wont be ready until next Monday!!!!!!SO IN THE BEGINNING WHEN I TELL YOU THESE FOLKS REDEFINED THE **** INCONVENIENCE. ITS TRULY SAD I WOULD NEVER REFER ANYBODY TO THIS SHOP FOR ANY SERVICES. THE WAY THEY TREATED ME AND MY VEHICLE IS JUST UNACCEPTABLE TO SAY THE LEAST.I gave a $100 deposit to EXPERT AUTO for 3 jobs to complete, however, in 10 days they were only able to complete 1. Very sad. Very unfortunate. Very unprofessional THEY KEPT MY DEPOSIT. NO DISCOUNT ON THE 1 of 3 JOBS THEY COMPLETED.I WILL CLOSE BY SAYING THAT I WILL NOT STOP HERE!!!! ILL BE POSTING REVIEWS ON BBB, PISSEDCONSUMER, ****** REVIEW AND MORE!!! You have not heard the last of me ! God bless and see you soon

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