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Brian Safe Haven has 1 locations, listed below.

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    Business ProfileforBrian Safe Haven

    Non-Profit Organizations

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2325 Feeser Rd, Taneytown, MD 21787
    BBB File Opened:
    11/29/2022
    Years in Business:
    3
    Business Started:
    4/1/2021

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/28/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    Lillian Hardie runs and owns Brian Safe Haven. A non profit organization that has a pantry as well as various services to help the public. Her organization was recommended by a friend. Her task was to find housing for my children and me. She asked for first months rent and security deposit. On April 12, 2022 I did zelle Brian Safe Haven $1,400. On April 13,2022 I did Zelle Brian Safe Haven another $1,400. After that time I did communicate with Lillian ******* Eventually meeting her in person in early August. At that meeting Ms Hardie did tell me that the landlord may request an additional second month's rent since I would not be working consistently at the time of my move, except for remote work that I do. Thereafter Ms. Hardie messaged me and said she found a house for me, and the rent would be $1,500. On August 5, 2022, I did Zelle Brian Safe Haven an additional $1,500. Going forward there have been many excuses made by Ms. Hardie as to why I could not move at the time. I eventually asked for a refund. She did promise the refund within 7-10 days but did not follow through. She then promised a refund on November 15, 2022 but did not provide it. Instead, she has blocked my number from being able to text or call her.
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    Customer Reviews

    0 Customer Reviews

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