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Business Profile

Collections Agencies

The Judgment Group

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for The Judgment Group's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/24/2025

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I came to the company to have them collect money for a court order judgement and The last time I talk to them They had the person that owe me money paying them $100 a month and .I have called and left them messages and just calling them no one answers and no one is returning my calls senses February 2025 .So I don't know if they went out of business or changed the number the answering services say leave a messages . I stuck not knowing how much the person that owes me money paid or if I can go back to court or I just dont know what to do.

    • Initial Complaint

      Date:03/24/2025

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have a garnishment through this group that has been satisfied but they will not update my online account to reflect this to stop payments. My payroll agency has also tried to reach out to them for several weeks now. My payroll agency has not got an update statement from the judgement group since December. We have tried calling and emailing and nobody answers either method. I will attach the last itemized statement as well as a lump sum that I paid in February. Twice a month they have still withheld $230.83 to date. I have also added the email from my payroll department stating they have also tried to reach them to get the garnishment ended.

      Customer Answer

      Date: 03/24/2025

      The judgement group doesn’t have a license to conduct business as of 01/01/2025 according to online. 

    • Initial Complaint

      Date:02/29/2024

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company has been sending me mail for nearly 4 years trying to collect money for there client. I in 2021 contacted this company to report they have the wrong person. The Judgement Group then called me to apologize saying I was not there person they were looking for. I received a court document late January 2024 for pay garnishment. On the date of February 20, 2024 I received a email that this company was party that will be garnishing my pay starting February 28 2024. The amount of $456.34 was taken from my account. I called the Judgement on February 20 2024 to report again they have the wrong person. I have yet to receive a response from company to stop the garnishment of my pay. This company somehow has gotten access to my social security number my address and my job without my permission.

      Business Response

      Date: 03/26/2024

      The Judgment Group, is the Assignee of judgment case #*************** against ******** *****. On 2/23/2024 we received a call from ******** ***** who informed us that his father, ******** ****** has been known to use his son, ******** *****'s, name, social security number and credit information. ******** ***** said that his father, ******** ****** was likely the debtor of the above referenced judgment and that ******** ****** had provided his son's name to the original creditor at the time of the judmgent.  On 2/28/2024, we received verification of the age of the debtor from the original creditor, and promptly filed to withdraw the wage garnishment at his place of employment.  On 3/11/2024, we received a wage garnishment check from his employer in the amount of $456.34 and sent it to him, uncashed, at his home address per his request. A copy of the Withdrawal of Garnishment was included in with the check for ******** ***** to keep for his records.  ******** ***** said that he understood how this happened and verbally agreed to remove this complaint upon receipt of his refund.  

      Business Response

      Date: 03/26/2024

      The complainant stated they contacted The Judgment Group in 2021 and notified us that we had the wrong person and that The Judgment Group called them to apologize.  We believe that information to be incorrect as The Judgment Group did not receive the Assignment of Judgment from the original creditor dated 8/11/2022 (attached), and filed it with the District Court for ************** County on 10/17/2022. This information is docketed and can be validated at the District Court. 

    • Initial Complaint

      Date:04/17/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have been trying to reach the judgement group by phone I have tried calling over 50 times with no answer and I also mailed them a letter with no response I am having a very hard ship as my wages are being garnished I am going to be facing eviction with no place to stay lost of job they have manage to get a judgement against me for way more than I owe I only owe $4,000 they manage to get a judgement for $18,000
      with reoccurring interest. They are garnishing $980 a month, I was trying to at least see if we could work together on. Me not being evicted and not being able to pay other bills and offer to pay $350 or something a month so I can still live and pay my bills with no reoccurring interest @ maybe $6000 or $12000 trying to contact them but I've got no response.
      Its funny how they waited 10yrs with interest to start garnishing my wages taking advantage of someone struggling to make ends meet. I know I owe the money, I don't mind paying it back but this is putting me in a homeless and jobless situation. Lets be realistic and work something out.

      Business Response

      Date: 05/08/2023

      Mr. ******* has knowingly ignored the court order to pay $8,716.05
      since the default judgment was entered on 5/15/2013 in the District Court for Montgomery
      County. The balance now due is the result of the accrual of post judgment
      interest at the legal rate  since the date
      the judgment was awarded.  The Judgment Group took assignment (of this judgment) on or
      about 10/7/2022 and a Notice and Demand letter was  mailed to Mr. *******.  That letter advised him that The Judgment
      Group was now enforcing judgment #*************** and  provided him with the information needed to
      contact us to make payment or payment arrangements.  It wasn’t until a wage garnishment was filed
      against him that Mr. ******* contacted us, but only to have us stop the
      garnishment. He also filed a motion with the court requesting a new hearing which
      was denied by the court.  Mr. ******* and
      his wife have spoken to Julie B**** on several occasions since the wage garnishment
      was filed.  Mr. ******* has yelled at Mrs.
      B**** and made statements threatening retirement, bankruptcy and even this
      complaint against us with the BBB to get the wage garnishment stopped.  He has been advised that we do not negotiate
      once a garnishment is in place. The Judgment Group complies with all local, state, and
      federal laws. We are not required to respond to bullying tactics from angry debtors.
       The law protects individuals from abuse
      in the workplace - including verbal abuse from debtors.  

      Customer Answer

      Date: 05/13/2023



      Complaint: ********

      I am rejecting this response because:
      Although I do agree that the money is owed by law. I felt that under my current circumstances, that I could get my payments lowered. They stated that it was a possibility that I could get my payments lowered by writing a letter and requesting the payments to be lowered. Again, In order to afford to pay them back,  I had requested to get my payment lowered and they refused, I had mentioned I would have to retire early or be forced to go into Bankruptcy,  I did not threaten her or bully her in any type of way, only mentioned I would have to consider Bankruptcy or early retirement. 
      I respect their position in terms of collecting debt, just wanted to request a realistic amount that I can afford.

      Sincerely,

      ***** *******

    The Judgment Group is NOT a BBB Accredited Business.

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