We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

HH Red Stone Properties, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2025

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to breake lease with my apartment because of noise issue. The central area of our apartment building is an ample space where, late into the night, there are often loud gatherings with music blaring and people shouting, creating a cacophony that echoes throughout the entire building. What's more, as my unit nears the street, the incessant wail of police sirens late at night and, on numerous occasions. The deafening noise of high-displacement vehicles on the street has also been highly distressing, making me impossible to sleep. In such a noisy environment, my heart felt extremely uncomfortable, leading to symptoms of palpitations. I am constantly plagued by insomnia and depression. I simply cannot endure this environment, as it poses a serious threat to my health, putting immense pressure on my heart.This situation has profoundly impacted my studies, leaving me with no energy to maintain my academic performance, and I am constantly exhausted. I sent an email to the apartment. Although the apartment management stated that the amenity spaces would be closed at night and offered to change my unit, I have had enough and do not want to stay in this apartment any longer. Besides the noise from the amenity spaces, I am also frequently disturbed at night by police sirens from the street and the sound of people running in the hallway or downstairs. I've tried to sublease during last few months, but ***** wanted to move in. Given this situation, do I still have a chance to terminate my lease and get my prepaid rent and security deposit refunded?

    Customer Answer

    Date: 02/05/2025

    Last Friday, I replied to the apartment regarding their email rejecting my break lease request, and I also resent emails to them afterward. However, it has been three business days now, and I still haven't received a response. Attached is the email I sent it to them.

HH Red Stone Properties, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.