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Business Profile

New Car Dealers

DARCARS Imports, Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for DARCARS Imports, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

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DARCARS Imports, Inc has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/27/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      DARCARS IS REFUSING TO PAY REFUND FOR MONTHS UNUSED ON DARCARS ASSURANCE POLICY AND DARCARS IS REFUSING TO HONOR CONTRACT REQUIREMENTS TO PAY 110% OF *** PRICE ON TRADE IN VEHICLES. I HAVE SENT SIX EMAILS TO Diako Akhundzadeh, DARCARS SALES MANAGER AND DARCARS CORPORATE OFFICIALS. THEY ARE REFUSING TO HONOR REFUND ON UNUSED MONTHS OF POLICY AND REFUSING TO HONOR TRADEVANTAGE ELEMENT OF DARCARS ASSURANCE POLICY.

    • Initial Complaint

      Date:10/02/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, this email is in reference to my 2017 ***** CR-V vin # (*****************) sold to me by DARCARS on May 29, 2023. I have had this car for about a year now. The mechanical problems with this car started in March of 2024 and on going. I also traded in my car that was in good working condition at the time of sale plus gave them a $1000 down payment , for a lemon that no one has took accountability for. Ive reached out to them about fixing the vehicle and was only given an extended warranty that didnt even cover the cost of repairs thats needed. At this point I feel like Im being taking advantage of and being bamboozled because I dont know much about cars. This car that they sold me was over priced for the amount of miles that was on the **** Below I will attach paperworks from dealership that was given to me with cost and labor and also the sales paper from time of purchased. In addition Id like my name removed from this car loan, money back that I put into the car being fixed, and pain & suffering for being without a car that Im paying a car note on thats not working. I could be reached at ************ Thank you- ******* *******

      Customer Answer

      Date: 10/31/2024

      This is the warranty the dealership gave me 

    DARCARS Imports, Inc is NOT a BBB Accredited Business.

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