Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

We specialize in the design and manufacture of 14K, 18K, and platinum jewelry on our premises. Our staff of professional goldsmiths assist customers in designing and producing. We offer a selection of EGL and GIA certified diamonds and selection of Jewelry. Our White Oak location also specializes in engraving on glass and other giftware items such as silverware, picture frames, key chains, charms and multiple other customizable gift items.
We also buy unused or broken items and single earrings for cash.  
Locations in White Oak and Takoma Park.

Business Details

BBB File Opened:
12/6/2004
Business Started:
1/18/1971
Business Started Locally:
1/18/1971
Business Incorporated:
1/18/1990
Type of Entity:
Corporation
Alternate Names:
Silver Spring Jewelry and Factory Inc
Silver Spring Jewelry White Oak
Silver Spring Jewelry Takoma Park / Langley Park
Silver Spring Jewelry Georgia Ave
Business Management:
Mrs. Mayra Saenz, Manager
Mrs. Nereyda Vega, President
Mr. Ramon A. Garcia Jr., General Manager
Mr. Ramon E Garcia Sr., Owner

Additional Contact Information

Principal Contacts
Mrs. Nereyda Vega, President
Customer Contacts
Mr. Ramon A. Garcia Jr., General Manager
Additional Phone Numbers
Other Phone: (301) 588-0188
Other Phone: (301) 273-3200
Other Phone: (240) 832-7950
Additional Email Addresses
Primary: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 658 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD. The expiration date of this license is 6/9/2025.

Department of Labor, Licensing and Regulation (DLLR)-MD

500 N. Calvert Street, Room 308

Baltimore MD 21202

Additional Information

Refund and Exchange Policy
We guarantee all of our products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. All refunds and exchanges must be made within 30 days from date of invoice. NO RETURNS WILL BE ACCEPTED AFTER 30 DAYS and NO RETURNS WILL BE ACCEPTED FOR ENGRAVED ITEMS UNLESS WE COMMITTED AN ENGRAVING ERROR. No Guarantee on Repairs 
Business Categories
Jewelry Stores

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.