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Find a Location

Catalina Pool Builders has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforCatalina Pool Builders

    Pool Contractors

    Current Alerts For This Business

    Out of Business:
    According to information in BBB files, this business is no longer in business.
    Out of Business:
    On 10/28/2022, BBB confirmed that Catalina Pool Builders, LLC. ("Catalina") has officially ceased all business operations. The Maryland Home Improvement Commission ("MHIC") has provided the following statement for Catalina customers:

    "(We) suggest you file an MHIC complaint and have it investigated. Complaint forms and supporting documents must be mailed to our office as we require an original wet signature. https://www.labor.maryland.gov/forms/mhiccomplaint.doc

    The MHIC administers a Guaranty Fund that can reimburse a homeowner for an actual loss due to the failure of a contractor to complete a home improvement contract or against a contractor that may perform unsatisfactory work. In the likely event the total contractor Guaranty Fund payouts exceed the $100,000 cap for ALL homeowners that have an actual loss as a result of a home improvement contract with Catalina Pool Builders, LLC, the Fund will be prorated and each homeowner will only receive a portion of their actual loss. More information about the Guaranty Fund may be found here:

    http://www.labor.maryland.gov/license/mhic/mhicfaqgf.shtml

    MHIC has not received any information related to a possible bankruptcy filing by Catalina Pool Builders, LLC. If you have bankruptcy information, please forward this information to the MHIC. If it is discovered that Catalina Pool Builders, LLC has filed for bankruptcy, you may consider filing a bankruptcy claim against the contractor as well. A bankruptcy claim will not affect your MHIC claim unless the bankruptcy courts award you, and you receive, your actual loss in a cash award. You may wish to seek the advice of a private attorney."

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    129 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers swimming pool design, service, repair, chemicals and tile contracting services.

    Business Details

    Location of This Business
    836 Ritchie Highway Suite # 8, Severna Park, MD 21146-4133
    BBB File Opened:
    7/26/2011
    Business Started:
    8/19/2008
    Business Incorporated:
    8/19/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 126789 for this business, issued by Maryland Department of Labor

    These agencies may include:

    Maryland Department of Labor

    500 N Calvert St Ste 401

    Baltimore MD 21202

    (410) 230-6001

    http://www.labor.maryland.gov/

    • On 10/18/2022, BBB confirmed that Catalina Pool Builders does not hold an active and necessary license from the Maryland Home Improvement Commission. The MHIC has confirmed the license has been suspended indefinitely.

      Such a license is required in the state of Maryland for businesses offering home improvement services. BBB encourages you to contact the following agency to confirm this information:
      https://www.dllr.state.md.us/license/mhic/
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Catalina Pool Builders, LLC
    Business Management
    • Mr. Kip Seyfferth, General Manager
    Contact Information

    Principal

    • Mr. Kip Seyfferth, General Manager

    Customer Contact

    • Mr. Kip Seyfferth, General Manager
    • Ms. Kelly Abbott, Office Administrator
    • Ms. Shaylah Berube
    Additional Contact Information

    Fax Numbers

    • (410) 544-0555
      Primary Fax

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    129 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2022

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    This company went out of business midway through my pool completion. I gave them a check for $20,400 on 7/29/2022 then 8/4/2022 they sent an email about limited resources and longer pool completion times. 10/29/2022 an email was sent saying they are now out of business and I would like a refund.

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    brian s

    1 star

    02/13/2023

    SCAM ARTISTS! Absolute corruption and horrible human beings. This company deserves jail time.

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

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