Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Chesapeake Waste Industries LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

This profile includes reviews for Chesapeake Waste Industries LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Chesapeake Waste Industries LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromNathan R

      Date: 05/23/2025

      1 star
      My experience with Chesapeake Waste has been extremely disappointing and unprofessional from start to finish. I cancelled my trash service in January, yet they still charged me in February for service I did not authorize. When I contacted them, I was told a refund check would be mailed in Aprilwhich never came.After several calls and follow-ups, they claimed on May 15 that the refund check was finally sent. Its now May 23, and I still havent received anything. Every step of this process has been delayed or ********** make matters worse, they took my trash can away a month before my paid service ended. I called to report this on February 24, but now they claim I never reported it and are refusing to offer any compensation for the lost month of service I paid for and didnt receive.Chesapeake Waste has demonstrated a complete lack of accountability and customer service. Theyve kept my money for months, failed to deliver on multiple promises, and denied clear facts. I would strongly caution anyone considering this companyyou deserve better.
    • Review fromPatricia C

      Date: 09/21/2023

      1 star
      Chesapeake Waste cheated me on the payment I made to them as I usually pay the yearly fee in full. Big mistake to pay them in full. As I retired I felt that I now had the time to bring my garbage to the landfill weekly. I called to inform them and this was accepted. I was told that once the can was picked up I would be refunded my $180.00. WRONG!! I was told that per "my contract" which was NEVER sent to me, NOR DID I SIGN, that the payment will not be returned unless I move to another location. Always had to call to inform that my garbage was not picked up on specified day and always received an attitude for calling. For them to KEEP MY MONEY says a lot about their CUST SERVICE which is ZERO especially with the girls in the office and that they are willing to CHEAT THEIR CUSTOMERS. Use anyone else but CHESAPEAKE WASTE.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.