Business ProfileforCommunity College of Baltimore County

On 1/23/2024 @5:58pm I send out an email to Rachael ******** and Melissa * *****, soliciting to be withdrawn for my Intermediate Accounting 201 class. Note the policy from the school is if the student withdraws from the class prior to the class starting they will get a full refund. Reason why I send this email. In that same email I included the class I wanted to take instead of Intermediate Accounting 201. Note that this Class, Intermediate Accounting 201, is a sequence of 2 classes 201 & Intermediate Accounting 202 that I was registered for but had only paid for 201 since the school needs to see if I pass the class 201 to then be in 202. Mrs. Rachel reply to the email stating that to connect with Mrs. ***** who will be able to make the change. On 1/24/2024 I receive an email from Mrs. Rachel to see if I was able to complete the withdrawal. On 1/25/2024 I send Mrs. Rachel an email stating that she did. When school started, I noticed that I was receiving the professor's email, so I decided to reach out the office. To my surprise the class wasn't dropped was able to drop the class but since it registered as 2/6/2024 After the due date for the policy now they didn't give me a full refund. I'm filling, because I would like my whole refund since I did reach out in time.