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Find a Location

DARCARS Nissan of Rockville has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • DARCARS Nissan of Rockville

      15911 Indianola Dr Rockville, MD 20855-2104

    • DARCARS Nissan of Rockville

      7550 Wisconsin Ave Fl 6 Bethesda, MD 20814-3559

    Business ProfileforDARCARS Nissan of Rockville

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    DARCARS Nissan of Rockville has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • DARCARS Nissan of Rockville

        15911 Indianola Dr Rockville, MD 20855-2104

      • DARCARS Nissan of Rockville

        7550 Wisconsin Ave Fl 6 Bethesda, MD 20814-3559

      Location of This Business
      15911 Indianola Dr, Rockville, MD 20855-2104
      BBB File Opened:
      3/28/2018
      Years in Business:
      46
      Business Started:
      7/7/1977
      Business Incorporated:
      7/7/1977
      Type of Entity:
      Corporation
      Alternate Business Name
      • DARCARS Automotive Group
      Business Management
      • Mr. John Darvish, President/CEO
      • Ms. Jamie Darvish, Executive Vice President
      • Ms. Mina Gharib, Director
      Contact Information

      Principal

      • Mr. John Darvish, President/CEO
      • Ms. Jamie Darvish, Executive Vice President

      Customer Contact

      • Mr. John Darvish, President/CEO
      • Ms. Mina Gharib, Director
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/24/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I recently purchased a Nissan ****** from this dealership on February 10, 2023. When it came time to make the purchase the salesman, *******, told me about an optional assurance plan and all that was included and the $1,500 additional price. I told him I don’t know if I want that and let me think about it. He never asked me again if I wanted it and it wasn’t till I reviewed the bill of sale a bit closer a few days later that I saw the assurance plan for an additional $1,500 was added to the cost. They also forgot to include a small discount that was given thru my bank car buying service. When I emailed the finance person, *****, about the assurance plan he said the “Assurance was after the $1,500 discount off the price “ so when I questioned there was a $1,500 discount just for it to be added back on for something I didn’t agree too I did not ever get a response. When I returned to pick up my vehicle after they made a repair I met with the manager, *****. I asked for an explanation and he basically told me it was for the assurance plan and it was included in the advertised sale price. I explained that it was proposed to me as an option and not required, I did not want the plan. He just kept saying the vehicle would be the same price with or without it which didn’t make any sense. I felt rushed and forced to include an option that I did not want. The “additional “ $1,500 should not have been forced onto the price if it wasn’t wanted but the staff there did not seem to want to take it off. Already having the vehicle for a few days I felt forced and was rushed to resign the papers. Would like to have the bill of sale redone and the $1,500 deducted. 
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jacqueline T

      1 star

      06/18/2023

      This review is for the Service center of this location. I have purchased three vehicles with this Nissan location within the past twelve years. I currently have a 2020 Nissan Rouge sport. December 2022, I took my car for regular maintenance. (I go every six months because I only drive to work and back). On my receipt, it was recommended that I get a rear brake pads Service asap and that it would cost $779.00 It's six months now so I called my old mechanics for a quote. THEY QUOTED LESS THAN HALF of what Nissan wanted. I took my car in for regular maintenance and the brake work to be prepared. The mechanic called me and asked whom said I needed pads, and I told him it was on my invoice. He then said (and typed on the invoice) TO NEVER GO BACK THERE AGAIN. He said my brakes were like new!!!! Thanks for the honesty of these mechanics. Just a note, my mileage was 17000.

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