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          Artisan Movers has 1 locations, listed below.

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            Business ProfileforArtisan Movers

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.86/5stars

            Average of 36 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 8/10/2017

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Artisan Movers are movers that operate in Washington, D.C., Maryland or Northern Virginia, Artisan Movers has your relocation needs covered.

            Artisan Movers is a local moving company serving the Washington, D.C. metro area. specializing in moving high profile individuals, Artisan Movers aims to bring the VIP moving experience to everyone in the D.C. Metro area.

            Business Details

            BBB File Opened:
            6/16/2017
            Years in Business:
            7
            Business Started:
            1/4/2017
            Business Started Locally:
            1/4/2017
            Business Incorporated:
            1/4/2017
            Accredited Since:
            8/10/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 2957382 for this business, issued by U.S. Department of Transportation (DOT)-Federal

            These agencies may include:

            U.S. Department of Transportation (DOT)-Federal

            1200 New Jersey Avenue, S.E.

            Washington DC 20590

            (202) 366-9805

            http://www.fmcsa.dot.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Artisan Movers Inc.
            Business Management
            • Mr. Marc Lewandowski, President
            Contact Information

            Principal

            • Mr. Marc Lewandowski, President

            Customer Contact

            • Mr. Marc Lewandowski, President
            Additional Contact Information

            Fax Numbers

            • (301) 230-2249
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/25/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            Where do I begin... Let me start by saying I had high hopes given the great reviews, but I was able to look at a response from ******* to my bank after I asked for $175 to be refunded in merchandise they charged me for AND I had provided. I not only informed the initial salesperson who took my call that I had already purchased my own materials, but I was also standing in my driveway unloading the unused boxes from the back of my van when they arrived and I made a comment about them bringing extra material and I said: "I guess that's good in case I run out". Since this incident, Artisan Movers has also reworded their website to say that Wardrobe boxes will be Provided on ROUND TRIP Moves. Before this, it did not state that. During my packing, I was asked about the Wardrobe boxes and pointed out to the Foreman on site that the website says "Included with the move" and he called his manager who said too bad. I told them not to use any more wardrobe boxes since they were charging me almost $28 a box. In the end, the Foreman presents me with a bill and an extra $169 in material fees and when I asked him why he was charging me when I supplied my own, he stated because they didn't use mine, they used theirs. He called his manager again and said there was nothing he could do. I had a 3-year-old running around and said I would take care of it later since the movers would be arriving to get the boxes they had just packed. When I contacted them I was told the foreman said I never supplied them with anything and too bad, they were still charging me. When I disputed the $175 with my bank, I got to see the response, and he absolutely lied on his statement and I am now having to provide the string of emails since he was being very dishonest in his dealings. The underhandedness and the up charging me for things I provided and then not only did the foreman lie, but the executive, ******* handling my complaint lied to my bank when asked for a response.
            Read More

            Customer Reviews

            36 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Katie K

            02/13/2024

            This is the second time Artisan has helped me with a move and I couldn't have been happier! Absolutely recommend Artisan Movers!

            Local BBB

            BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania

            BBB Reports On

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