Complaints

This profile includes complaints for The Murphy Law Firm, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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The Murphy Law Firm, LLC has 4 locations, listed below.

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  The Murphy Law Firm, LLC

  6710 Oxon Hill Rd Ste 210 Oxon Hill, MD 20745-1124

• 

  The Murphy Law Firm, LLC

  409 Pine Rd Ft Washington, MD 20744-6614

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  The Murphy Law Firm, LLC

  9658 Baltimore Ave Ste 300 College Park, MD 20740-1346

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  The Murphy Law Firm, LLC

  9701 Apollo Dr Ste 100 Upper Marlboro, MD 20774-4785

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/09/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I retained The Murphy Law Firm, LLC in ************/*********, ********, to represent me in a child custody case. Over the course of less than a year, I was charged approximately $40,000 in legal fees. Despite making consistent payments, the billing continued to escalate rapidly with charges for nearly every actionmany of which lacked clear justification or explanation.Examples include being billed for internal emails, short phone calls, and vague "case reviews" with no outcome or progress. I received minimal updates about the status of my case, yet the charges piled up. When I raised concerns about the mounting costs, I was met with little to no transparency.Most distressing is that, just weeks before a scheduled mediation and court hearing, The Murphy Law Firm withdrew from my case, citing unpaid feeseven though I had been actively paying and trying to keep up with their demands. Their abrupt withdrawal has left me scrambling to find affordable representation during a critical time in my custody battle.I believe their billing practices are unethical, excessive, and financially predatory, especially given the sensitive nature of family law cases and the vulnerable position of clients. Im requesting that the firm be held accountable, and I seek a review of the billing practices, as well as a partial refund for fees that were not clearly earned or justified.Desired Resolution:A formal review of the law firms billing practices A partial refund of fees charged without clear explanation or value Action to ensure they do not continue these practices with other vulnerable clients. Also after I placed a review I was harassed by the billing *************** not sure how they knew it was me but I recorded the call for my safety.

  Business Response

  Date: 06/26/2025

  We regret that your experience with our firm did not align with your expectations. While attorney-client confidentiality prevents us from addressing specific case details in a public forum, we want to assure you that your matter was handled with professionalism, care, and consistent communication throughout our representation.

  
  Throughout our engagement, we remained responsive and worked collaboratively to keep your case moving forward. At no point during the representation did you express concern about the legal strategy or quality of service provided. When challenges arose that affected the continuation of our services, we made every effort to discuss and explore solutions in good faith.

  
  Ultimately, when it became clear that we could no longer move forward under the existing circumstances, our firm followed the appropriate legal and ethical procedures and filed a Motion to Withdraw.

  
  We maintain detailed records of all actions taken, communications, and efforts made on your behalf. Should you wish to speak with us directly regarding your experience, we invite you to contact our office for a private and respectful conversation.
  At The Murphy Law Firm, we remain committed to delivering excellent legal representation and continuously improving how we serve our clients. We appreciate your feedback and take it seriously.