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Business Profile

Event Planner

Frugal Socialite LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Planner.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/15/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $1100 to the frugal socialite to rent a photo booth for five hours, and hired her as my date of coordinator for my wedding. Our agreement was to Have the photo booth for five full hours and for her to do her job as a day of coordinator. Which included set up/take down point person for the day. She arrived after 1:30pm which is about two hours later than we discussed 11:30am with only one employee . She did minimal to none of the decorating, which was done by my bridal party, family and guests that are starting to arrive early. My ceremony started almost 45 minutes late due to the fact that myself and bridal party had to do the things that she was paid to do. There was also a miscommunication on her part when it came to the ceremony starting. She told my husband that I had a hair malfunction and then told us that the flower girl was late. When she deliver these messages to each of us, we were both ready to walk at that point, but for some reason it was stalled. A guest told me she changed in between that period of time. The caterer and photographers, and the DJ were very frustrated with her. She stalled dinner by telling the caterer not to serve. The food sat out for at least an hour before the caterer decided to come directly to my husband, and I to ask for permission to serve dinner. She spent majority of her time inside, fiddling with the photo booth that no one knew was there until an hour before the wedding ended. She decided to put the photo booth in the location that we discussed. I did not want the photo booth due to the fact that there were people that couldn't make it up the steps and that no one knew that it was in there. The photo booth was only use for about 2.5 hours and we did not receive any of the pictures take. When I confronted her about how unhappy I was with the services, she said that she was attacked because everybody voice their opinion on how she conducted herself throughout the day. She did absolutely nothing that she was paid to do.

Frugal Socialite LLC is NOT a BBB Accredited Business.

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