Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Move in USA LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMove in USA LLC

    Moving Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    This business provides moving and storage services.

    Business Details

    Location of This Business
    11201 Dolfield Blvd STE 111, Owings Mills, MD 21117-3373
    BBB File Opened:
    5/4/2015
    Years in Business:
    11
    Business Started:
    1/1/2013
    Accredited Since:
    5/21/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Liram Cohen, President/Owner
    • Ms. Limor Basin, General Manager
    Contact Information

    Principal

    • Mr. Liram Cohen, President/Owner

    Customer Contact

    • Mr. Liram Cohen, President/Owner
    • Ms. Limor Basin, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/14/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    The quote I received was nowhere near the actual price I paid for my move. the price more than doubled!!! The original quote was 1012.50. At the end of the move before they would unload my items at the new house. I had to pay another $1,650.00 in addition to a $550 deposit previously paid. This was a one bedroom townhome with three movers. The movers damaged a wall in the home I was moving from and another wall in the home I was moving into. They also left a significant amount of my personal items that I ended up making two additional trips in my car which was an hour drive each way for a total of four hours. Filing a claim is virtually impossible and an extremely arduous process as claims cannot be filed over the phone or online. Claim forms must be completed by hand and mailed. This is the 21st Century! The Senior Moving Consultant, Greg M***** is now price haggling over $150 to repair only one of the walls that was damaged. Not only is he price haggling but attempting to to make a $115 payment as opposed to what it actually costs to repair and paint but also his offer is contingent on me removing the negative review I left on Google. This is unprofessional and unethical. I will not be forced to remove a legitimate review of my experience or shortchanged because of the company’s negligence. Any assistance you can provide in resolving the matter is greatly appreciated. If this company is not stopped from behaving unreasonably and unethically they will continue to rip off their customers and get away with this type of unprofessionalism.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sandra B

    5 stars

    12/22/2022

    I used Move in USA to move my father into an assisted living facility. I don't live in the same state so I had to do everything over the phone and email. I took my father to the new location ahead of time and had the neighbor let the movers in. Greg was quick to respond every time I texted or called and everything went very smoothly. The movers put everything in my father's room the way he wanted it

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.