Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Department Stores

Boscov's, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Department Stores.

About

About This Business

This company is a department store.

Products and Services

Clothing, footwear, bedding, furniture, jewelry, beauty products, candy, household goods, toys/games, decor, small appliances

Business Details

BBB File Opened:
10/3/2005
Business Started:
1/1/1911
Business Started Locally:
9/1/2006
Business Incorporated:
12/17/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Boscov's Department Store
Business Management:
(Headquarters Contact): Mr. James S Boscov, Chairperson/CEO

Additional Contact Information

Principal Contacts
(Headquarters Contact): Mr. James S Boscov, Chairperson/CEO
Customer Contacts
Ms. Jennifer Benedict, Store Manager
Mr. Joe Nastase, Store Manager
Mr. Joseph Cowiazdowski, Store Manager
Ms. Maralyn Larkin, Public Relations Director
Mr. Joe Gwiazdowski
Mr. Albert Boscov, Chairperson
Ms. Maralyn Lakin, P.R. Director
Mr. Les Verhoek, Manager
Mr. Kenneth Lakin, Chairperson
Robin Psilelis, Director of Operations
Rob Fisher, VP, Credit and Call Center Operations
Kim Kolakowski, VP, Credit Promotions & Marketing
Mr. Jim Finn, Store Manager
Ms. Monica Kelly, Store Manager
Mr. Bob Tedore, Store Manager
Georgine Martinez, Claims Manager
Fax numbers
Primary Fax: (301) 663-9154
Other Fax: (410) 751-6660
Additional Phone Numbers
Other Phone: (410) 751-6660
Other Phone: (301) 631-8155
Other Phone: (800) 755-7872
Other Phone: (410) 761-3434
Other Phone: (410) 933-5757
Other Phone: (410) 902-1714
Other Phone, (Headquarters Phone Number): (610) 779-2000

Additional Information

Refund and Exchange Policy

Boscov's Convenient Return Policy states that for any purchase a consumer is not completely satified with they will replace, exchange, or refund the price that was paid, exceptions apply.

Refunds are issued in the same tender as the original purchase. If the original purchase was charged to another cardholder's account the refund will be issued as a Merchandise Credit Card. These guidelines do not apply to any products sold as clearance merchandise, floor samples, 'as-is' merchandise or to merchandise purchased for commercial use. Misuse of merchandise voids all return/warranty policies. 

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.