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Business Profile

Online Retailer

The Sugar Rose Boutique

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

About

Important information

  • Additional Info:

    On
    5/17/2023, BBB initiated an investigation into The Sugar Rose Boutique to research
    numerous unanswered complaints on file regarding delivery and customer service
    issues. Most of the unanswered complaints allege unreceived orders after
    payment and poor customer service when attempting to address these concerns. Over
    the course of the investigation, BBB discovered the following:

    As of 6/20/2023, the business could not be reached to confirm the business
    location, verify competency licensing, or identify key operating personnel.
    Also, the business has not provided a formal response or action plan to address
    the unanswered complaints on file.

    BBB
    will continue to monitor this business for further developments.
    BBB
    encourages anyone who has experienced these or other suspicious activities from
    this business to report the incident to:

    - www.bbb.org/file-a-complaint
    - Maryland Attorney General’s Office- Consumer Protection Division

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