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Business Profile

Heating and Air Conditioning

Triple J Mechanical LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/17/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On June 12, 2025, I received an estimate from Triple J Mechanical, LLC for **** installation services. An invoice was issued on July 1, 2025, originally totaling $10,063.00. I paid $5,063.00 that day to cover the cost of materials. The remaining $5,000 was for labor. However, the contractor later reduced the labor cost to $2,000 after acknowledging poor performance by his pre-apprentices a result of having no proper journeyman or master supervision, as the master technician never showed up to the job site.The invoice clearly stated that labor payment was not due until July 31, 2025, but on July 16, 2025, at 8:30 p.m., the owner, *****, demanded full payment by midnight, saying he had no money to pay his guys. He threatened that if we didnt pay immediately, he would return at 6:00 a.m. to remove the ******* ** unit we had already paid for as part of the materials. We felt threatened and pressured and paid the $2,000, even though the work was not complete.Most of the installation was done incorrectly or left unfinished, and the **** system was nonfunctional. The crew left behind trash, damage to walls, and even a bottle of urine (pee bottle) in the attic. Despite repeated promises to return and finish the job, no one came. After weeks of being misled, we ultimately told the company not to come back.We were forced to hire another contractor to properly install the system, repair damage, and deep clean our home due to the debris left behind.I am seeking a full or partial refund for incomplete and substandard work, unprofessional behavior, false promises, and the threatening conduct used to pressure early payment in violation of the written agreement.(I also have a video of a recorded phone call of the threat made by the owner, *****.)

Triple J Mechanical LLC is NOT a BBB Accredited Business.

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