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          Find a Location

          SuperTech HVAC Services, Inc has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • SuperTech HVAC Services, Inc

              9590 Deereco Rd Lutherville Timonium, MD 21093-2119

              BBB Accredited Business

            • SuperTech HVAC Services, Inc

              9123 State Route 108 STE 305 Columbia, MD 21045-2060

              BBB Accredited Business

            Business ProfileSuperTech HVAC Services, Inc

            Heating and Air Conditioning
            Multi Location Business
            BBB accredited business

            Contact Information

            9590 Deereco Rd

            Lutherville Timonium, MD 21093-2119

            Get Directions
            Visit Website
            Email this Business
            (443) 219-7798

            Business hours

            8:30 AM - 6:00 PM
            Business Hours
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            8:30 AM - 6:00 PM
            9:30 AM - 6:00 PM

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/30/2018

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This business offers HVAC repair services.

            Business Details

            This is a multi-location business.

            Find a Location

            SuperTech HVAC Services, Inc has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • SuperTech HVAC Services, Inc

                9590 Deereco Rd Lutherville Timonium, MD 21093-2119

                BBB Accredited Business

              • SuperTech HVAC Services, Inc

                9123 State Route 108 STE 305 Columbia, MD 21045-2060

                BBB Accredited Business
              Location of This Business
              9590 Deereco Rd, Lutherville Timonium, MD 21093-2119
              Email this Business
              BBB File Opened:
              3/28/2018
              Years in Business:
              10
              Business Started:
              1/31/2014
              Business Incorporated:
              1/31/2014
              Accredited Since:
              3/30/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              8:30 AM - 6:00 PM
              T:
              8:30 AM - 6:00 PM
              W:
              8:30 AM - 6:00 PM
              Th:
              8:30 AM - 6:00 PM
              F:
              8:30 AM - 6:00 PM
              Sa:
              9:30 AM - 6:00 PM
              Business Management
              • Mr. Shijun "Steven" Zhang, CEO
              Contact Information

              Principal

              • Mr. Shijun "Steven" Zhang, CEO

              Customer Contact

              • Mr. Shijun "Steven" Zhang, CEO
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/01/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              January 26, 2023 the company came out to install a new boiler. When the crew left that day, we had heat but no hot water. They stated that water pressure in the house was too high, despite the old system working fine with the pressure. They came back Saturday and installed a regulator that reduced water pressure to the point at which we could not wash our hands or flush a toilet. The tech came out again on Monday and Tuesday to try something else with no success and a new excuse. We were promised by the company that a plumber would come to replace parts reused from the old system that may be causing a problem on Wednesday. Having no time given for an appointment, we called and got the run around. Going on 5 days with either no hot water or water pressure and the problem not being dealt with. We were given an estimate for additional repairs by the plumber even though the parts should have been installed new with the boiler. Salesman later said no charge after we questioned the bill. Didn't expect to have to hire another company to fix this botched installation.
              Read More
              Read 1 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Paul J

              10/10/2023

              We got a 2 ton air conditioner (******) installed by this company in June 2023. AC did not wrok well, and we were unsure what was wrong, and we had a concern that the AC that they installed was defective. We called ************* with whom we had service contract. They told us it is leaking. So, we called SuperTech HVAC. The technician (Steve) initially said there was no leak. He said that the techinicians who installed the AC (their own company) did not fill adequate (filled only half) freezing agent. We insisted that they called the ************* technician who diagnosed the leak. Steve tried to argue with the *************, but ************* insisted that it was an obvious leak. Then suddenly, Steve identified the leak and said it will take 2-3 hours to fix it and refill. In 15 minutes (literally), he said he fixed the leak (perhaps glued it). We were not sure of them, and I called Steve multiple times (their office and the supervisor) to find out how they sealed the leak. No reponse from them so far, more than 6 weeks later, I am still waiting for a response. Beware of this company and their technicians. They do not know the meaning of 'professional'.
              Read 1 More Customer Review

              Local BBB

              BBB of Greater Maryland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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