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Business Profile

Personal Trainer

Cloud 10 Transformations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Personal Trainer.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromRoxanne F

    Date: 04/19/2023

    1 star
    I made A HUGE MISTAKE of joining this gym. They are scammers. While the workouts are good the business aspect is super sketchy. I really try to support black businesses and stuff like this ends up happening. I had to pause because of LUNG issues, I wanted to rejoin then they kept trying to charge me for time during my pause and beyond. They are quick to take money from you but as soon as you have an issue they are hard to reach and you can only reach them by email. You'll be better off at another gym, don't waste your time and MONEY and make the same mistake some of us did. I've lost all respect for this business. When I told them multiple times that I want to cancel, they are ignoring my request. These folks need to be reported to the BBB for that fraudulent practices. I expect better from people that look like me.
  • Review fromKjm J.

    Date: 09/23/2022

    1 star
    Joe B****** offers nutrition and exercise but he admitted to me he is not a nutritionist. He could potentially be hurting someone more that is to embarrass to disclose health information. He is still going to take your money and not even train you. Everyone has the same exercise no matter what level it is not tailored the way he will have you believe. The only difference is each week the weights are increased. He knew he couldn’t or wasn’t willing because I’m in kidney failure and have an access in my arm. He was clueless but he still signed me on and took money every week. After 3 months no success. He attempted to steal my money had I not brought it to his attention. He assigned himself as my trainer but I was never actually trained physically by him only his other trainers who had their own clients. He text me “you will always be cripple and unhappy you don’t need a gym membership you need therapy.” He never trained me and I never reached my goal because I spoke up for myself and disputed the money with him now the bank since he claim he didn’t receive it. I am saddened that he would say this via text. It only states to the fact that he discriminates deep down with anyone who disclose a disability. I’m sure half the gym is disabled and they came to him for help but he is not helping you. The success stories are outdated and so is the gym. He probably took a ppe loan but surely hasn’t made any upgrades to the gym as well. This man needs to be investigated and gym closed by the health department. People are not six feet apart and do not wear masks. . He is not trained to help people on nutrition or with limitations due to being disabled. Read reviews on google and yelp so many women have said the same thing. He has this Alpha male persona in the attempt to intimidate women provoking some level of fear. All these things is why I choose to expose him. He is unprofessional and is discriminatory towards women, overweight people and especially disabled persons.

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