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Business Profile

Credit Union

Market USA Federal Credit Union
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(301) 586-3400Email BusinessWrite a Review

About

Overview

Market USA Federal Credit Union

8871 Gorman Rd STE 100

Laurel, MD 20723-5877

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BBB Accreditation & Rating

Market USA Federal Credit Union is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Market USA Federal Credit Union provides personal banking accounts and loan services, including checking, savings, certificates, money market accounts, IRAs, and club accounts. The company assists clients with auto loans, personal loans, mortgages, home equity loans, and recreational vehicle financing. Services include digital banking tools, financial education resources, and insurance options.

BBB Accredited Since: 11/30/2020

Years in Business: 38

Products and Services

This business provides financial services.

Business Details

Local BBB:
BBB of Greater Maryland
BBB File Opened:
6/5/2013
Business Started:
1/1/1988
Type of Entity:
Sole Proprietorship
Business Management:
Mrs. Evelyn Hobbs, Chief Marketing Officer
Laura Hassan, President/CEO

Additional Contact Information

Principal Contacts
Mrs. Evelyn Hobbs, Chief Marketing Officer
Customer Contacts
Mrs. Evelyn Hobbs, Chief Marketing Officer
Laura Hassan, President/CEO
Fax numbers
Primary Fax: (866) 262-1773
Additional Phone Numbers
Other Phone: (301) 276-8001
Other Phone: (864) 234-4660
Additional Email Addresses
Primary: Email this Business
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 509616 for this business, issued by Maryland Office of Financial Regulation. The expiration date of this license is 1/31/2027.

Maryland Office of Financial Regulation

100 S. Charles Street Tower 1, Suite 5300

Baltimore MD 21201

410-2306100Website

Additional Information

Business Categories
Credit Union, Mortgage Lenders

Latest Reviews

  • Jason T

    "Unprofessional, rude, and second-class customer service is the best words to describe this business. They sent me to collections for $64 after 4 years of faithfully making payments - why?" ... Read full review

  • Marilyn D

    "I have been a Market USA credit Union for over a decade and have really enjoyed coming into the bank to deal with great employees, such as REMOVED. He always give great customer service with a great smile." ... Read full review

  • Ramiro M

    "Why is Market USA FCU, only going to mail me an insurance policy coverage, one month before they add a CPI of $2,347 and increase my monthly payment $200? No phone call or email, or even a late insurance policy notice?" ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.