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Business Profile

Moving Companies

The Best Rate Relocation Systems LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

This profile includes complaints for The Best Rate Relocation Systems LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Best Rate Relocation Systems LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/22/2025

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My shipment of household goods was picked up on November 17th from ******************************************. It was supposed to be delivered to ******************************************************************* on November 20, 2024. I have been given 4 different delivery dates and with no prior communication concerning reason for the changes. On today, 11/27/2024, I have been given a new delivery date for tomorrow, 11/28/2024, Thanksgiving Day. I called the moving company to inform them that tomorrow is a holiday and they again told me that my delivery will be tomorrow. I informed the company that I am a disabled veteran and my special bed is in that shipment.

      Business Response

      Date: 02/18/2025

      I am sorry  but  she  need to   call  revolution van  lines  or  this  claim  need to be   transferred  to  revolution van  lines  llc   

      based   on the  on the  contract   revolution van lines   need to  handle  all this   claim   ill  be  very  happy   to assist you  if  any questions

      to contact revolution van lines  please follow  up  the information  in the contract .   

       again  please remove  this  claim    if any questions  please email me at ***********************************************************  

       

      thank you   

       

    The Best Rate Relocation Systems LLC is NOT a BBB Accredited Business.

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