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Business Profile

Home Improvement

Thompson Creek Window Company

Headquarters

About

Important information

  • Additional Info:
    Thompson Creek Window was previously located within the Baltimore BBB service area.  In 2008, they were awarded the BBB Greater Maryland's Torch Award for Marketplace Excellence.  Torch Awards are given to recognize organizations exhibiting ethics in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

About This Business

Thompson
Creek® Window Company is a local window manufacturer that builds replacement
windows for the Mid-Atlantic climate in our own local factory.  We have
been designing, building and installing replacement windows, doors, gutters,
siding and roofing in the Mid-Atlantic region since 1980. Since we are the
manufacturer, we are totally accountable to our customers by eliminating the
middleman.  We back everything
up with our Thompson Creek® No-Hassle Warranty and Buyer Protection Guarantee.

BBB Accredited Since: 4/25/2003

Years in Business: 46

Products and Services

Entry Doors, Sliding Glass Doors, Gutter Protection System, Replacement Windows, Patio Doors, French Doors, Siding, Roofing

Business Details

BBB File Opened:
5/7/2003
Business Started:
4/3/1980
Business Incorporated:
4/3/1980
Type of Entity:
Corporation
Business Management:
Mr. Rick F Wuest III, President/CEO
Mr. Brian F Wuest, Secretary
Ms. Alicia Campbell, Director of Compliance

Additional Contact Information

Principal Contacts
Mr. Rick F Wuest III, President/CEO
Customer Contacts
Mr. George Schaub, Director of Marketing
Fax numbers
Primary Fax: (301) 306-5291
Additional Phone Numbers
Other Phone: (301) 324-8171
Other Phone: (866) 572-7335
Other Phone: (301) 298-2659
Other Phone: (855) 322-7335
Other Phone: (240) 455-9482
Other Phone: (301) 298-3378

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 125294 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

Department of Labor, Licensing and Regulation (DLLR)-MD

500 N. Calvert Street, Room 308

Baltimore MD 21202

BBB records show a license number of 2705117858 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 9/30/2027.

Department of Professional and Occupational Regulation (DPOR)-VA

9960 Mayland Drive, Suite 400

Henrico VA 23233

BBB records show a license number of 420213000015 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

Department of Consumer & Regulatory Affairs (DCRA)-DC

1100 4th St NW

Washington DC 20024

BBB records show a license number of 420313000024 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

Department of Consumer & Regulatory Affairs (DCRA)-DC

1100 4th St NW

Washington DC 20024

Additional Information

Payment methods
Cash
Credit Cards
Finance
Refund and Exchange Policy

Thompson Creek® No-Hassle Warranty and Buyer Protection Guarantee.


Other Resources
MHIC-MD
500 North Calvert St, #401
Baltimore MD 21202
Phone Number: 410-230-6309
http://www.dllr.state.md.us

Latest Reviews

  • Amanda M

    "This company advertises based on quality work and backed by a 50 year hassle free warranty. I paid thousands on 2 doors and the front door was installed improperly." ... Read full review

  • Bruce Y

    "After three phone calls over ten days seeking documents for our tax return, I was finally routed to the correct person. I was surprised to learn that our new windows, which in general advertising by the company were touted as tax savings, were not eligible because they are double, not triple-pane." ... Read full review

  • Anthony F

    "horrible company. No communication." ... Read full review

View all Reviews

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