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Business Profile

Home Improvement

Thompson Creek Window Company

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(301) 850-6178Write a Review

About

Important information

  • Additional Info:
    Thompson Creek Window was previously located within the Baltimore BBB service area.  In 2008, they were awarded the BBB Greater Maryland's Torch Award for Marketplace Excellence.  Torch Awards are given to recognize organizations exhibiting ethics in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

Overview

Headquarters

Thompson Creek Window Company

4200 Parliament Pl Ste 600

Lanham, MD 20706-1882

Get DirectionsView Service Area
See Hours
Operating Hours
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 9:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM

Find a Location

Thompson Creek Window Company has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Thompson Creek Window Company is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    More InformationWhy choose a BBB Accredited Business?

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    About This Business

    Thompson
    Creek® Window Company is a local window manufacturer that builds replacement
    windows for the Mid-Atlantic climate in our own local factory.  We have
    been designing, building and installing replacement windows, doors, gutters,
    siding and roofing in the Mid-Atlantic region since 1980. Since we are the
    manufacturer, we are totally accountable to our customers by eliminating the
    middleman.  We back everything
    up with our Thompson Creek® No-Hassle Warranty and Buyer Protection Guarantee.

    BBB Accredited Since: 4/25/2003

    Years in Business: 46

    Products and Services

    Entry Doors, Sliding Glass Doors, Gutter Protection System, Replacement Windows, Patio Doors, French Doors, Siding, Roofing

    Business Details

    Local BBB:
    BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
    BBB File Opened:
    5/7/2003
    Business Started:
    4/3/1980
    Business Incorporated:
    4/3/1980
    Type of Entity:
    Corporation
    Business Management:
    Mr. Rick F Wuest III, President/CEO
    Mr. Brian F Wuest, Secretary
    Ms. Alicia Campbell, Director of Compliance

    Additional Contact Information

    Principal Contacts
    Mr. Rick F Wuest III, President/CEO
    Customer Contacts
    Mr. George Schaub, Director of Marketing
    Fax numbers
    Primary Fax: (301) 306-5291
    Additional Phone Numbers
    Other Phone: (301) 324-8171
    Other Phone: (866) 572-7335
    Other Phone: (301) 298-2659
    Other Phone: (855) 322-7335
    Other Phone: (240) 455-9482
    Other Phone: (301) 298-3378
    Additional Websites
    homeadvisor.com/rated.Tho...
    guildquality.com/thompson...
    glassdoor.com/.../Thompso...
    trustpilot.com/review/tho...
    porch.com/lanham-md/windo...
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 125294 for this business, issued by Department of Labor, Licensing and Regulation (DLLR)-MD

    Department of Labor, Licensing and Regulation (DLLR)-MD

    500 N. Calvert Street, Room 308

    Baltimore MD 21202

    410-2306231Website

    BBB records show a license number of 2705117858 for this business, issued by Department of Professional and Occupational Regulation (DPOR)-VA. The expiration date of this license is 9/30/2027.

    Department of Professional and Occupational Regulation (DPOR)-VA

    9960 Mayland Drive, Suite 400

    Henrico VA 23233

    804-3678500Website

    BBB records show a license number of 420213000015 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

    Department of Consumer & Regulatory Affairs (DCRA)-DC

    1100 4th St NW

    Washington DC 20024

    202-4424311Website

    BBB records show a license number of 420313000024 for this business, issued by Department of Consumer & Regulatory Affairs (DCRA)-DC

    Department of Consumer & Regulatory Affairs (DCRA)-DC

    1100 4th St NW

    Washington DC 20024

    202-4424311Website

    Additional Information

    Payment methods
    Cash
    Credit Cards
    Finance
    Refund and Exchange Policy

    Thompson Creek® No-Hassle Warranty and Buyer Protection Guarantee.


    Other Resources
    MHIC-MD
    500 North Calvert St, #401
    Baltimore MD 21202
    Phone Number: 410-230-6309
    http://www.dllr.state.md.us
    Business Categories
    Home Improvement, Roofing Contractors, Siding Contractors, Bathroom Remodel, Gutters, Windows, Window Installation, Doors, Storm Windows and Doors, Vinyl Doors, Vinyl Windows, Door Manufacturers, French Doors, Gutter Contractors, Bathroom Remodelers

    Latest Reviews

    • Amanda M

      "This company advertises based on quality work and backed by a 50 year hassle free warranty. I paid thousands on 2 doors and the front door was installed improperly." ... Read full review

    • Bruce Y

      "After three phone calls over ten days seeking documents for our tax return, I was finally routed to the correct person. I was surprised to learn that our new windows, which in general advertising by the company were touted as tax savings, were not eligible because they are double, not triple-pane." ... Read full review

    • Anthony F

      "horrible company. No communication." ... Read full review

    View all Reviews

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