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Find a Location

Best Deal New & Used Tires has 1 locations, listed below.

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    Business ProfileforBest Deal New & Used Tires

    Changing Tires
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/10/2023

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    New and Used Tires Retail

    Business Details

    Location of This Business
    8400 Central Ave, Hyattsville, MD 20785-4815
    BBB File Opened:
    10/30/2017
    Years in Business:
    7
    Business Started:
    1/1/2017
    Accredited Since:
    11/10/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. James Mbah, Owner
    Contact Information

    Principal

    • Mr. James Mbah, Owner

    Customer Contact

    • Mr. James Mbah, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/08/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Friday January 6, 2023 I noticed I had a nail in my tire. I knew I couldn’t drive far due to my tire being flat to the rim. I pulled up to best deal new and used tires. I was the second person waiting for service. One of the workers came over and was talking on the phone. He asked what you need? I said I need my tire plugged. While he was still on the phone he jacked my car up. By the way it was the rear tire on the right side. I then heard a loud crack. I looked at my car and saw a crack on the bottom of my car. I informed him and he said I didn’t do that. It was already like this. Now I’m looking at him saying how could you know that? I informed him that I just had my whole car repainted. I had no cracks or dings on my car. He then call some other workers who then began yelling. One of the workers told me to get on the ground and check. I told him I will not get on the ground. He then called I’m guessing the owner. He began yelling and called me a liar! I asked him to stop yelling and then he began talking in his native language (******) I felt interrogated and unsafe. The work was done by this time. And I drove away and called the police. I really felt afraid being that I’m a woman. And all these men are yelling at the same time while surrounding me. This was not my first time coming to this place. I know they are rip offs, I’ve been there twice but it was with my dad. I truly felt defeated and I will not stop here. Everyone will know about my damage to my car. This place needs to be shut down. Scam artist and bullies to those not knowledgeable about tires etc. They change their prices to see if they can rip you off. And my vehicle is damaged because of a worker not paying attention. There are brackets to place the Jack. He missed the placement because he wasn’t paying attention. A horrible place and horrible service! DONT BRING YOUR VEHICLE HERE!
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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