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Business Profile

Natural Stone

Aggtrans/The Stone Store

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromJennifer W

    Date: 09/22/2025

    1 star
    The Stone Store in ******* was a terrible experience, thanks entirely to their manager, *******. He was rude, dismissive, and made it clear he couldnt care less about helping a customer. When I asked basic questions about their products, he acted irritated and talked down to me. When there was an issue with my order, ******* refused to take any responsibility and treated me like I was the problem. Whats worse, I noticed he spoke to his own employees with the same condescending attitude, which was uncomfortable to witness and says a lot about his management style. His unprofessional and disrespectful behavior turned what should have been a simple transaction into a headache. If this is the kind of management they tolerate, ** strongly recommend taking your business elsewhere

    Aggtrans/The Stone Store

    Date: 09/23/2025

    ********, we apologize for your experience. It is our intention for everyone who comes to The Stone Store to enjoy their experience with our knowledgeable staff. If you have an order number, I would like to look further into the issue. Thank you

    Aggtrans/The Stone Store

    Date: 09/23/2025

    ********, we apologize for your experience. It is our intention for everyone who comes to The Stone Store to enjoy their experience with our knowledgeable staff. If you have an order number, I would like to look further into the issue. Thank you

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