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Business Profile

Transmission

AAMCO Transmissions

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/05/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    2017 **** Escape brought over to Aamco Transmission around Fed 2025 ***************************** ************. To get a rebuilt transmission. Vehicle picked up around March 2025, transmission given problems. 2 hour drive back home. Contacted Aamco ******** *** corporate office ************* ********************************************************** Wanted us to pay for towing back to *************, even though a warrant issue. Had vehicle towed by our insurance now to Aamco ************************************************************************** ************. Vehicle there for around 1-2 weeks, released started to leak fluid. Brought to **** ***** close to where we live (bought car for son, lives in **. The Aamco were closer to his house). **** ***** dealership *************************************************** ************ states the trans axel on transmission is leaking, and the wiring harness was not placed in properly from the transmission being removed. Cost was ****** which we paid for. Now we are taking the vehicle to Aamco ************************************************** Easton PA *****. ************. Vehicle was taken to *********. Looked at, then we had to go pickup because Aamco was over booked. Vehicle now sits at house waiting to get in. **** manager says if we had now heated from him by May 6th call him back. We have been given the run around by Aamco I am requested now all monies be paid back to us

    Business Response

    Date: 05/07/2025

    this vehicle was brought into our shop in ********** for a noise in drive and reverse - After we checked over the vehicle, we found the backing plates for the brakes were rubbing and the under vehicle trim pieces were loose, we repaired these issues and checked over the vehicle not finding any other issues at that time. We did not do any type of repair to the transmission here in ********** AAMCO , The original transmission work was done at state college AAMCO in ************.

    Customer Answer

    Date: 05/07/2025

     
    Complaint: 23288993

    I am rejecting this response because:

    Sincerely,

    **** ******

    AAMCO as a company is responsible for the transmission   It does not make a difference what shop serviced the vehicle, the fact is the transmission is defective 

     

    Dave 

     

    Business Response

    Date: 05/07/2025

    While We do understand your frustration each AAMCO center is individually owned and operated.  We at AAMCO ********** did not remove, rebuild, or reinstall this transmission .  The Center where the work was preformed is responsible for there workmanship, This is something that would need to be handled by the AAMCO Center who preformed the original repair and /or AAMCO corporate office 

AAMCO Transmissions is NOT a BBB Accredited Business.

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