Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Domino's has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Domino's

      18726 N Pointe Dr , Suite D Hagerstown, MD 21742

    Business ProfileforDomino's

    Restaurants

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    18726 N Pointe Dr , Suite D, Hagerstown, MD 21742
    BBB File Opened:
    4/11/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Unanswered
    Incident date : April 8th 2023 around 7 pm. I had placed an order online and when I tried to add curbside vehicle info, there was a website glitch which led me to call and add it. I needed curbside because I am disabled and recently had surgery on my leg which I now have to walk with a walker and I couldn't have carried my order and walked with my walker. When I called them to add it, an employee named Rhett **** rudly and aggresively answered and said "Your gonna have to do it yourself because we cant", I explained my disability and let him know my order was paid for already and asked to speak to a manager" he yelled "AND, what does that have to do with us, we can't help you" and hung up. I called back and asked for a manager which he answered again and said "She said the same thing". I then asked for Corporated number which he yelled "I'm not giving you ***** go on google and look it up" and hung up. I went across town to pick up my 10 yr old nephew whom had to help me carry the pizzas for me and drove to store. We went in and I asked "Who was I speaking to on the phone"? Rhett **** then said "It was me and what the **** are you going to do about it, your copping an attitude because we wouldnt add your vehical to your order and by the looks of it, your heart doesnt seem to be able to take any pizza" ( He stated that because I am a plus size woman ). Heated words were exchanged at that point and I again asked for the manager, who was standing there letting him speak to me that way and corporates number. The manager by the name of Leslie then started yelling took her apron off, came around the counter and wanted to fight in front of my 10 yr old nephew so I took my glasses off and prepared to defend myself. She then said ***** this" and called the police. When they got there she lied and said my order wasnt paid for ect. Not enough characters to explain the rest but If this issue isnt resolved and the employees repramanded I will post the video to my 64k followers.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.