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Find a Location

AA RV Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • AA RV Inc.

      16830 Broadfording Rd Hagerstown, MD 21740-1117

    • AA RV Inc.

      480 Williamsport Pike Ste 3-304 Martinsburg, WV 25404-7466

    Business ProfileforAA RV Inc.

    Auto Renting and Leasing
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    AA RV Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • AA RV Inc.

        16830 Broadfording Rd Hagerstown, MD 21740-1117

      • AA RV Inc.

        480 Williamsport Pike Ste 3-304 Martinsburg, WV 25404-7466

      Location of This Business
      16830 Broadfording Rd, Hagerstown, MD 21740-1117
      BBB File Opened:
      9/29/2003
      Years in Business:
      24
      Business Started:
      1/1/2000
      Alternate Business Name
      • AA RV Rental
      Contact Information

      Principal

      • Mr. Roger Brown

      Customer Contact

      • Mr. Roger Brown
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Renting a car

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/13/2021

      Complaint Type:
      Order Issues
      Status:
      Answered
      I took my Motorhome to AA RV Repair in September 2020. An insurance claim was filed with NGIC (Good SAM) and agreed to pay $7307.87 to repair a slide damaged by a piece of metal. I have the insurance company's estimate and can send this to the BBB as required. In July I told Roger B., owner of AA RV that I would be coming to pick up my Motorhome and was told that there was more damage done to the slide in the attempt to repair it. On August 6 I told Roger B. that I would be picking up the motorhome and would not be filing a subsequent insurance claim since the original repair and claim had not been done. When I picked up the motorhome, the slide did not close. There is a 3.5 inch gap in the front and a 1.5 inch gap in the rear indicating that the slide is off track as it was 10 months ago when I left the motorcoach. I am taking the motorcoach to a reputable dealer that will determine what if any attempt to repair the slide was made bY Roger B. He has totally destroyed
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jose M

      1 star

      08/24/2022

      Hello my name is ***** ******, *** I am a disabled retired Firefighter/Paramedic and Chaplain with thirty-one plus years of service. I have been a Pastor, Missionary to other countries and I am father of six children and grandfather to nine grandkids.
      While just starting on our vacation from Georgia, my girlfriend and I had an accident on July 21, 2022 in Martinsburg, WV with our 5th wheel RV. After calling serval RV repair shops and being stressed out, I went online and found AARV Repairs in Hagerstown, Maryland. I am not sure why Roger took advantage of us while we were stressed, hurting and needing great help with our damaged RV. I wish we would have read the reviews first because Roger is living up to all of the negative comments made on AARV Repairs or AARV Rentals reviews. My girlfriend and I called Roger on August 13, 2022 approximately at 11:30am. We told him we did not want him working on the RV and the insurance company agreed with us to terminate him as our repair shop because our RV has been in his front yard for over three weeks and he has not even started on it. Roger got very hostel over the phone and stated he was not giving us our $1000 cash deductible back and he was not going to release our RV to us plus he could not give us a reason for not returning our cash and property. He has treated myself and my girlfriend with disrespect, dishonest, deceit, crafty cunning, lying and deception. Roger has taken our $1000 cash deductible, the insurance money and our motorcycle along with our personal living items inside our RV. He barricaded our RV in his front yard and has taken off one of the front wheels so it can not be moved out of his yard. Our insurance company had placed an order for our RV to be picked up from Roger's yard and to be transported to licensed repair shop however the transport company could not gain access because our RV was barricaded where it could not be moved. As of today he still has our Rv, personal belongings and motorcycle

      Local BBB

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