Business ProfileforSevern Graphics

On 3/14/23 I had called and emailed then company for a quote on framing and was told I would receive a call back that day. I did not receive a call. I called on 3/15/23 and asked to speak with someone for a quote. They told me someone would call me back shortly. I called later that day before close of business and the person that answered stated that someone will get back to me when they have a chance. I asked if they were busy and not accepting new clients or new projects. He didn't answer my question. I then asked to speak to the manager and he stated he was the owner. The owner had told me from the very beginning of the conversation that I should call another company. He stated that he doesn't know when someone would be able to return my phone call. He also wouldn't answer me on if they were not accepting new clients or projects. It seemed like the "business" was either not open or not functioning. The customer service from the Owner himself was appalling. From the very beginning of our conversation when I was asking about a quote for framing a picture he was immediately rude and very unprofessional. I just wanted a picture framed and I couldn't imagine if a large business was trying to get a big project completed. This company and customer service is awful. No-one should treat a customer in that manner.