We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Restaurants

Honey Bee Diner

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/15/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I spoke with ****, the owner about the menus not reflecting the actual cost of their items. On April 11, 2025, **** stated within 2 weeks the menus will be updated. However, when I went to the restaurant on May 10, 2025, the menus has still not been updated. The conversation with **** started from when my sister and her fianc went for a meal and was charged double than what was on the menu. **** then provided a gift card after I reached out to him about their charges. However, the menus still has not been updated. They have a handwritten sign on the door about the prices are different, but doesn't say how much or a difference. Not to mention, not everyone reads handwritten signs hanging on the front door. In this economy, we should want to be more mindful of things because a customer could come in and only have a certain amount of money to spend, but not have enough because their menus doesn't reflect the actual cost of their items. I see there were issues with the restaurant as well, but that isn't for the BBB. I've reached out to the owner, ****, on 5/10, but haven't received a response as of yet. His email is ***********************************

    Business Response

    Date: 05/29/2025

    Thank You for Contacting Us with your Concerns and Input. We will get back to you soon. 

    Customer Answer

    Date: 05/29/2025

     
    Complaint: 23328317

    I am rejecting this response because: The response from the business is not a response at all. Why would that even be acceptable? 

    MESSAGE FROM BUSINESS:

    Thank You for Contacting Us with your Concerns and Input. We will get back to you soon. 


    Sincerely,

    ****** *****

    Business Response

    Date: 05/30/2025

    We're aware of the Problem and working hard to fix the situation. As hard as we try we know some people will not be satisfied no matter what we do. We already gave Her an apology, and Gift Card to customer that was more then the initial amount. We wish her the best. We think it's best she looks for somewhere else to do her business. She's not welcome to come back. Thanks 

    Customer Answer

    Date: 06/02/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is not satisfactory to anyone that wants to support the business. The amount my sister and her fianc spent was not less than the ***** gift card he gave. They actually spent more that night. I personally would NEVER EVER go to his business, so he didnt have to waste time typing he doesnt want me there. He cares nothing about the customers, clearly. 

    Sincerely,

    ****** *****

  • Initial Complaint

    Date:05/08/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THIS business just charges anything to their menu after the posted prices on the menu . they keep saying they need to update their menus , this has being going on for about 2 years now

Honey Bee Diner is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.