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          Josh's Appliance Repair LLC. has 1 locations, listed below.

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            Business ProfileJosh's Appliance Repair LLC.

            Appliance Repair
            BBB accredited business

            Contact Information

            Glen Burnie, MD 21061-5178

            Visit Website
            Email this Business
            (240) 492-9822

            Business hours

            8:00 AM - 4:00 PM
            Business Hours
            8:00 AM - 4:00 PM
            8:00 AM - 4:00 PM
            8:00 AM - 4:00 PM
            8:00 AM - 4:00 PM
            8:00 AM - 4:00 PM
            8:00 AM - 4:00 PM

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            Customer Reviews

            4.5/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/29/2024

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This business provides appliance repairs.

            Business Details

            Location of This Business
            Glen Burnie, MD 21061-5178
            Email this Business
            BBB File Opened:
            11/20/2019
            Years in Business:
            6
            Business Started:
            10/1/2017
            Business Incorporated:
            11/6/2017
            Accredited Since:
            3/29/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 4:00 PM
            T:
            8:00 AM - 4:00 PM
            W:
            8:00 AM - 4:00 PM
            Th:
            8:00 AM - 4:00 PM
            F:
            8:00 AM - 4:00 PM
            Sa:
            8:00 AM - 4:00 PM
            Business Management
            • Mr. Mustapher Mshihiri, Owner
            Contact Information

            Principal

            • Mr. Mustapher Mshihiri, Owner

            Customer Contact

            • Mr. Mustapher Mshihiri, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/30/2021

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I contacted Josh the owner of JAR regarding a stove knob. He advised there was a $79 diagnostic fee and that fee would be deducted from the cost job if we agreed to have them make the repairs. My husband and I agreed and on 6/19/21 they performed the diagnostic and we paid the $79 fee. We were told they had to order parts which would take two weeks for them to come in. After not receiving a follow up call, I had to reach out to Josh on 7/20/21 and 8/18/21. He's dismissive, advising he can't talk. He then would text to say the part was ordered and he's waiting to hear back from the company. I NEVER receive a follow up call until I have to reach out to him. On 8/19/21 Josh spoke with my husband and agreed to refund us the money, but now today 8/28/21 he's refusing. Did the diagnostic get performed yes; however, we only agreed to pay the fee based on them repairing our stove. Now we have to pay another diagnostic fee and hope we don't get ripped off again. JAR is very unprofessional.
            Read More

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Timothy O

            08/27/2022

            The technician from Josh's Appliance Repair answered the phone, was able to commit to a same day appointment, sent me a text letting me know when he was on his way and arrived in the time frame that he provided. He was able to diagnose the problem (iced over coils due to a malfunctioning defroster) and resolved the initial problem in about an hour. I provided partial payment for the service call, he is supposed to order the part and contact me to complete the rest of the service once he receives it. He and his assistant both wore masks at my request without any objection.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater Maryland

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