Business ProfileforForward Air Inc

Date: Jan 29th, 2022 Amount Paid for Service: Order Total $955.67 Business Commitment: Install a new Washer Nature of Dispute: Forward Air is not paying enough to repair damage to my property and has ignored multiple email requests. Home Depot Order Number ************ Claim #************ The (2) Forward Air technicians and I were in my laundry room. They just finished attaching the hoses from the new washer to the valves under my laundry room sink. As one of the technicians was getting up off the ground, he pulled himself up by holding on to my plastic sink's front. We all then heard a loud crack. He had a piece of the sink in his hand and proceeded to apologize for the damage. At that point, the other technician began taking photographs to document the damage for his company. The damage took place Jan 29th. Forward Air offered $100 for the replacement of the sink. Upon stating that would not cover the costs, Forward Air asked for a written estimate. Home Depot provided and estimate for the work $455.99, which was given to Forward Air. Forward Air offered $250, but this also will not cover the costs of the sink they damaged.