Computer Repair
Peler Tech LLCAbout
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
- Additional Info:Mail sent to the business on 05/24/2023 was returned by the U.S. Postal Service as No Such Street.
About This Business
Tablets
Mobile Support
IT Support
IT Security
Network Monitoring
Cloud Services
Amazon AWS Based Servers
Windows Azure Based Servers
Cloud Services - Office 365
Products and Services
Business Details
- BBB File Opened:
- 5/12/2016
- Business Started:
- 2/11/2016
- Business Incorporated:
- 2/11/2016
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Daniel Cook, Manager of Customer Support
Additional Contact Information
- Principal Contacts
- Mr. Daniel Cook, Manager of Customer Support
- Customer Contacts
- Mr. Daniel Cook, Manager of Customer Support
- Additional Email Addresses
- Technical Support: Email this Business
Additional Information
- Refund and Exchange Policy
- Peler Tech LLC maintainsseparate refund policies based on the type of Plan purchased.
Subscription Plan Refund:
For Subscription Plans (Annual or other UnlimitedService Plan time periods), refund requests will be honored within the first 30days of the subscription. Post 30 days, if PELER TECH has successfully resolvedone or more cases, the Subscription Plan fees may not be fully refundable.
Single-Incident Plan Refunds:
For Single-Incident Plans,
• Unused Single-Incident Plans must be used within30 days of purchase. No refunds will be issued for unused Single-Incident Plansafter 30 days.
• A used Single-Incident Plan is eligible forrefund if the issue/incident cannot be resolved by our technicians. In thiscase, refund requests must be made within 7 days of the last interaction with aPeler Tech technician. If a refund request is not received within 7 days, theSingle-Incident Plan will not be honored for a future issue/incident.
Typical issues we cannot resolve (but notlimited to this list only)
1. Hardware Issue – RAM, Hard Disk, Mother Board,Battery, sound card replacement, Cable for PC/Laptop or Printer, No BSOD due tooverheat etc.
2. Software – Operating System and Office Products(If CD is Not Available), Paid Antivirus installation (If CD / Key Notavailable), Financial Software’s setup, Window Administrator Password / BiosPassword Recovery etc. are not supported.
3. Phones support.
4. Gaming Console.
5. VPN or Domain system Support not covered.
6. Mail Exchange Support not covered.
7. IP TV Support or TV internet support notcovered.
Changes to this Refund Policy
PELER TECH reserves the right, at any time andwithout notice, to update or otherwise modify this Refund Policy by postingsuch update or other modification at the Refund Policy page on the Website. Anyupdate or other modification shall be effective immediately upon such posting.Accordingly, we encourage you to review this Refund Policy periodically todetermine if it has been modified. - Business Categories
- Computer Repair
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