Business ProfileforMaster Plumbing & Mechanical

First date of transaction Sept.13,2021 paid $60 Second date of transaction Oct.14,2021 Paid$260 I called Master plumbing and requested to schedule a plumber to fix leaky faucets. The office scheduled me for 13 Sept. 2021 Sept.13 a plumber came for diagnosis Of leaking faucets and charged $60 as diagnostic fee which I paid. Plumber told me that there will be additional charges( approx $300 some dollars) to order the parts But I asked him if I could order the parts because I’ve life time warranty and get parts free of cost. He agreed and helped me to order the parts needed to fix the faucets. He said once I receive the parts I call the office and schedule repair. When parts arrived I called the office and repair was scheduled for 14 th Oct.2021 Plumber arrived and I handed him the parts as received in the mail. He opened the package and found all parts in good condition. He then used the parts to repair the faucets. I paid him $260 price agreed upon. After few days of repair I noticed one of the faucet was tight to turn. So I called the office and requested that plumber to come and fix it. But office refused to do so. I again called and requested but again this office refused to send their plumber. I want that Master plumbing should either come and repair the faucet or refund the money I paid so I can call another plumbing Co. To fix the issue.