Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

L&J Auto, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforL&J Auto, LLC

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    103 Back River Neck Rd, Essex, MD 21221
    BBB File Opened:
    11/4/2021
    Years in Business:
    7
    Business Started:
    2/23/2017
    Business Incorporated:
    2/23/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/04/2021

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    Went here because I had car trouble with check engine light and warning message was on. He put a diagnostic machine on the car made check engine light go off said bring it back when it comes back on so he could get an accurate reading. It came back on in two days I brought it back he checked it again with machine and told me to bring it back Oct 5, 2021 for repair. He saw the car again I brought it down there to his shop when it was shaking in the morning. He assured me he knew what was wrong with it at that point and told me he could fix my car (2001 Jaguar) and take care of warning messages. He told me the repair price should would be around 1,000 to $1,200. He kept the car longer than he told me it would be; When I got my car home I realized one my car had been rummaged through documents from my glove compartment were gone and my trunk property was scatter around. One of the tailpipes was pulled down lower damaged. The next morning I tried to drive and the car warning message was still on and the car was still shaking and was not fixed I immediately told the mechanic and he told me when the check engine light comes back on bring the car back and it did but went off and I told him he said he needs to see it. I told him the car was not fixed. He keeps telling me bring it back when the check engine lights comes back on as an answer. I gave him the full amount of $1,140 at time of payment and he walked in behind me and told me I was missing $250.00. After not fixing my car he is trying to scam me for more money, overcharged me damaged my car and stole paper work from me and the previous owner that was in the glove box. He refused my refund and has now stopped being at the shop and another guy that looks like him is now telling me bring it back when the check engine light comes back on. I ask him what did he fix in my car he can`t explain it to me and said the man Luis Lopez is at another shop. I researched it they are associated with a shop on 9720 Pulaski Hwy.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Greater Maryland

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.