Business ProfileforCFI CDL Trucking School

I paid money to attend this trucking school to help me get my CDL and the training program was horrible. The trainer did not do and adequate job to teach me the essential information that I needed to pass my test. He told me that pre-trip inspection was only going to be taught one time and I had to video tape it to try and learn it. It was stated that it would not be gone over again even though I should be doing it before I get in a truck. I only attended two classes when I knew that school wasn't for me. He was easily distracted and on his phone half the time while he was suppose to be teaching me. I've been in communication with the company to get a refund over the last few months and they are dragging me along badly. The person who is in charge of the refunds was suppose to reach out to me and he didn't until the next day and then tells me he is out of town. He asked for a contract that I never received from Jeff who took my payment over the phone. They are not trying to give me my money back and now I'm feeling ripped off. I've been in communication about this refund for over a month now. They stated I don't need anything and the refund was supposed to be processed.