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Business Profile

Baker

Cakes 2-A-T

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/21/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted ******* ***** on Instagram July 21st, 2022 whose profile was under BaltimoreCakeman which is known formerly as Cakes2at. I was inquiring about a cake being made for August 8th for my fathers birthday in celebration of 43 years as a firefighter. ******* responded with a price of $300 and asked for a deposit down to book my time and slot. I sent a $150 deposit via cashapp to TavaresEvansSr that same day. I contacted ******* numerous times on Aug 7th, 8th to confirm time via messages and phone calls. All my messages and calls went unanswered. August 8th came, no cake no phone calls etc. I began to research online and have noticed numerous complaints that ******* is taking your money but not making any cakes. ******* can not be trusted. Once a successful business has now turned into a scam business. I would highly recommend you to not do business with this man and look for another reputable business to get your cake made.

Cakes 2-A-T is NOT a BBB Accredited Business.

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