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Business Profile

Exercise and Wellness

Stretch Zone

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise and Wellness.

Reviews

Customer Review Ratings

3/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromGrant G

    Date: 08/11/2025

    3 stars
    Cancelation at the STRETCHZONE is an company policy scam. After the initial trial session. If you you sign up for additional sessions. Thier policy that does not allow you within less than 30 days to cancel without making you pay for another session when you don't want do them. Ex. You sign up to do sessions on the 1st of the month and decide that you don't want to do it anymore on the 6th of the month they will charge you for the following month. There was no way to cancel the agreement online or using the app. Emailing or calling does not work either. No return/reply messaging calling 855 number. Only to get voicemail. I finally get the chance to return to a stretch zone to do the session i didn't want and inquire about the cancellation and only to find out that I will be getting charged for 4 more session that I dont want because its not done before the 30 days of the month initial agreement. Their process to cancel is not a fair one at all and I cant accept paying you again for a service that I do not want.

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