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Business Profile

Exercise and Wellness

Fit with Nirit LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise and Wellness.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/07/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 6/9/2025 I signed a contract and paid Fit with Nirit LLC $8300 for a one year program for fitness and weight loss after reviewing their website. I was pressured to sign the contract at time of zoom interview to save $300 off cost of program. I was told if I didnt sign during call I would lose discount.I used their program for 3 weeks and was extremely dissatisfied with their program. I could write pages on that topic. I emailed ***** as stated on the contract to ask for a refund. I had a zoom call on July 14th, 2025 with Nirit ***** and ***** ********* to discuss a refund. They were pressuring me to continue with program, finally agreed to refund half my fee via charge back to my card. I had asked for full refund minus cost of one month (approx $691). They said they didnt have to refund any money and ended the call. Something felt off about the whole experience and the contract so I called law offices, contacted online resources, looked up information on contracts, etc. The $4125 puts me in small claims court so I wasnt getting very far. I believe I was a victim of deceptive advertising. Nirit states in her bio on her website that she is certified in personal training and nutrition. She has a disclaimer hidden in terms of service that states she is not responsible for inaccurate information on website. I would not have paid for a weight loss and fitness program had I not believed I was working with a professional with certifications in personal training and nutrition. I can not find current certifications through online databases and when I asked them for the information via email, I got no response. I would like my money back, either in full or full minus the one month use based on the contract should be void if I was indeed a victim of deceptive advertising.

Fit with Nirit LLC is NOT a BBB Accredited Business.

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