Business ProfileforMeineke Discount Mufflers & Brakes

I paid Meineke to fix my car and they did not fix it. On 1/13/22 I took my car into Meineke and told them the engine light was on and the car was "missing" and "sputtering". They told me it needed $1800 in repairs which I authorized. They said they fixed the car and I paid for them on invoice ***** (copy attached). On my way home from the shop, the check engine light came back on, and the car started missing and sputtering again. The next morning, I returned to the shop and Rich said he would look at the car again. He drove me to work and kept the car for the day. At the end of the day Rich brought the car back to me and said he could not find anything wrong with it. When I got in the car, the check engine light immediately came on and the car was still missing and sputtering. I returned to the shop again. Rich said he had all 3 of his mechanics working on it and they determined it needed a vacuum valve. He said the car was safe to drive until he could get the part in. It took about a week for the part to come in. I dropped the car off for the additional repair, see Meineke invoice 50379 attached. Rich said the vehicle was purring and running great. On my way home, the check engine came on again and the car was still missing and sputtering. Once again, I returned to Meineke, Rich said he had his senior mechanic look at it this time and provided me with an estimated for $6000 for more repairs, see Meineke estimate 075561 attached. They now wanted to replace all of the catalytic converters, knock sensors, oil pan and gasket, an a vvt solenoid. I told Rich I wanted a credit for the 1st repair as it did not fix the problem. He said he would credit the labor only on the 2nd estimate and quoted me an additional $1500.00, see revised estimate 075561. I took the car to my old mechanic and he fixed the issue for only $400 - copy attached. I want my $1800 I paid to Meineke to be refunded to me.